• Track contracts. Status, signatures, updates, what is stuck.
• Prep quotes and order forms.
• Fluency in Hubspot is preferred.
• Own CRM data quality. Deals, contacts, companies, stages, close dates.
• Respond to customers and follow up until things are closed.
• Monitor support issues, route to the right engineer, and track to resolution.
• Coordinate invoicing with finance.
• Prep for customer meetings.
• 0 to 3 years of experience; strong new grads are in scope.
• Follow-through — nothing sits for three days.
• Fluent with AI tools. If your instinct when handed a repetitive task is to automate it, this is your job.
• Comfortable in a CRM, or obviously able to get comfortable fast.
• You ask when you don't know. You do not guess on a customer contract.
• Sales ops, revenue ops, deal desk, or business ops experience — a plus, not a requirement.
• Familiarity with linear, quickbooks, hex, slack, claude, notion.