Iterable - Director, Engineering (Nova)
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Requirements
• 10+ years of engineering experience, including significant experience leading managers and scaling multidisciplinary teams. • Proven track record of building and operating production AI/ML systems at scale with a focus on Enterprise-Grade reliability. • Enterprise-Grade • Experience building and operating production AI / ML systems at scale • Deep understanding of Context Engineering, including RAG, retrieval-ranking, and evaluation frameworks for grounding AI agents in high-fidelity data. • Context Engineering • Experience defining technical strategy across multiple teams • Experience translating emerging AI capabilities into practical, customer-facing agentic workflows that drive measurable business outcomes (Lift/ROI). • Ability to navigate ambiguity with a Bias for Action, making crisp decisions to keep the product roadmap fluid in a fast-moving AI landscape and drive alignment across engineering, product, and data • Bias for Action • Experience operating in a multi-team SaaS environment • Strong communication skills and ability to influence senior stakeholders • Experience building and productionizing LLM based, agentic or autonomous systems that handle complex orchestration and evaluation. • Experience establishing shared AI platforms or internal developer enablement capabilities • Familiarity with analytics systems, experimentation workflows, or decisioning frameworks
Responsibilities
• Lead the Nova engineering organization across AI application development ML systems • Set technical direction for AI-powered product capabilities and shared AI infrastructure • Drive end-to-end delivery from research and experimentation through productionization and scale • Establish reusable platforms, patterns, and foundations that enable other product teams to build AI features efficiently • Partner with engineering leaders across the company to support adoption of AI capabilities • Ensure high standards for system design, reliability, cost discipline, and operational excellence • Collaborate closely with Product to shape roadmap, evaluate feasibility, and sequence investments • Balance innovation with platform stability and long-term maintainability • Hire, manage, and develop Engineering Managers and senior ICs • Foster a culture of ownership, accountability, and technical rigor
Benefits
• Paid parental leave • Competitive salaries, meaningful equity, & 401(k) plan • Medical, dental, vision, & life insurance • Balance Days (additional paid holidays) • Fertility & Adoption Assistance • Paid Sabbatical • Monthly Employee Wellness allowance • Monthly Professional Development allowance • Pre-tax commuter benefits • Complete laptop workstation • The US base salary range for this position at the start of employment is $204,000 - $319,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. • Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. • Recruitment Disclaimer: • Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). • Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. • You may see all job vacancies on our official Iterable channels: • Official Iterable website, Careers page: https://iterable.com/careers/ • Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ • Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at [email protected] upon receiving a suspicious job offer. • [email protected] • Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
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