Sanity - Senior Solutions Architect (US/Canda)
Requirements
• Implementing headless CMS • Implementing headless ecommerce • As a Solution Engineer or Solution Architect at a developer-focused SaaS • Outstanding communication skills, both verbally and in writing • Proven experience developing solutions with customers • Problem solving skills with a result oriented mindset • Exceptional organizational and time management skills • Structured with a strong attention to details • Bonus: experience in a B2B customer-facing role, such as consulting or account management • Bonus: you have used Sanity in production • What we can offer: • A highly-skilled, inspiring, and supportive team • Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth • A global, multi-culturally diverse group of colleagues and customers
Responsibilities
• Lead onboarding workshops that are customized to each customer’s needs and background. • Proactively develop relationships with technical and product stakeholders at our customers. • Meet regularly with technical customers to demonstrate how new features work for the customer’s specific needs, answer their questions, and help them plan their Sanity implementation. • Work with account managers to develop expansion opportunities at existing customers. • Support the new account sales cycle through technical workshops and proof of concept development. • Create and share examples to help customers understand concepts and implement more quickly. • Develop and maintain guides and learning modules to address common topics. • Develop and maintain plugins for common integrations and implementation patterns. • Represent clients’ requests and requirements to the internal product team. • Work with Support Engineering to work through customer challenges and unblock specific scenarios. • Support marketing and product research teams by connecting relevant customers and planning events and webinars.
Benefits
• Equity options mentioned as a benefit. • Paid time off (PTO) is listed among the benefits. • Insurance coverage provided to employees. • Remote work opportunities explicitly stated with an option based on location within the United States or Canada.
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