Datacor - Lead Simulation Support Engineer
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Requirements
• Master’s degree in Engineering or related science field. • 5+ years’ experience using GoldSim software as a user. • Advanced knowledge of Monte Carlo methods and basic statistical analysis. • Domain knowledge in one of our core industries, including mining, water resources, environmental/radioactive waste management. • Analytical approach to troubleshooting and problem solving. • Ability to proactively identify problems and propose solutions. • Ability to work independently and within a team. • Fast learner of technical software and an interest in understanding engineering fundamentals behind the software (what calculations are done and how results are produced) • Exceptional communication and cross-functional collaboration skills and a customer-centric attitude • 10+ years’ experience in water resource or environmental modeling field, either as an Engineer or consultant. • Comfortable with integration and application of AI-based tools to maximize product and individual performance. • EOE Statement:
Responsibilities
• Provide excellent, proactive customer service to GoldSim customers • Advise the development team with QA testing during product release. • Update and maintain training materials and lead training seminars both in person and virtually. • Serve as subject matter expert to support marketing efforts through representation as a technical resource at conferences & trade shows, authoring blog posts, and developing materials for the GoldSim/Datacor website. • Support the Pre-Sales team by demonstrating our software to prospective customers with specific customer or industry examples. • Utilize customer feedback and industry expertise to partner with development & product teams to set strategy for product and advise on development imperatives.
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