glacier - Sr. System Engineer, Fleet Support - Fully Remote USD - Latin America

Remote - USA$36k - $54k3w ago

Remote Senior NA Robotics Systems Engineer Technical Support Engineer Support Engineer Ubuntu Python Linux Git

Requirements

• 3+ years of work experience on hardware or robotics projects or products. • 3+ years of work experience with Python, Ubuntu/Linux, Git • 2+ years working through the command line for both local and remote systems. • English Fluency as you will be working with a US based team (B2 or higher) • Networking debugging • Embedded programming • ElasticSearch • Structured Text • Experience working with US companies or clients is a plus

Responsibilities

• Respond to alerts generated by our system as well as issues raised by customers. You will be the primary software responder to issues and recommending solutions to the field service team. • Monitor and tune the performance of deployed devices to maximize the robots impact. • Support the deployment of new devices to our ever growing fleet. • Build tooling to enable the field service team to handle more issues and respond quicker to problems.

Benefits

• $3,000-$4,500 per month/depending on your experience and interview performance • 15 Days Paid Time Off • $500 for your remote set up + $100/mo for your wellness + $250/yr for trainings and certifications • Mission-Driven Work – Be part of a company dedicated to sustainability and ending waste. • Cross-Functional Impact – Work closely with product, engineering, field operations, and customer success to solve complex problems with meaningful outcomes. • Backed to Succeed – Our founders bring experience from Facebook and Bain, and we’re supported by top-tier investors with deep technical and industry expertise. • Tight-Knit Regional Team – Work closely within a dedicated 3-person LATAM Fleet Software team tackling high-impact fleet reliability challenges.