socure - Senior Solution Consultant, Public Sector
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Requirements
• Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Engineering) or equivalent experience. • 6+ years of professional experience, including 3+ years in a customer-facing technical role (e.g., sales engineering, professional services, solutions consulting). • Experience supporting or selling to public sector customers, including state/local agencies. • Familiarity with government procurement processes, compliance requirements, and digital transformation trends. • Proven ability to manage complex projects involving cross-functional teams and multiple stakeholders. • Exceptional communication skills — able to present technical topics to non-technical stakeholders. • Comfort working with modern technologies: REST APIs, ML models, data analytics, cloud platforms, RDBMS, etc. • Experience with identity, fraud, risk, or regulatory tech (NIST, IAL, 1075, COPPA, FCRA, GLBA, Patriot Act, etc.) a strong plus. • Self-starter attitude with a passion for public impact and mission-driven work.
Responsibilities
• Partner with Sales to support Public Sector business development across East, West, Central, South, and Federal teams, including product demonstrations, solution design, and SOW development. • Collaborate closely with regional Sales teams to drive new business opportunities and expand existing accounts within the public sector. Support the full pre-sales lifecycle by delivering tailored product demonstrations, contributing to solution architecture aligned with agency requirements, and developing detailed Statements of Work (SOWs) that clearly define scope, deliverables, and success criteria. • Lead technical discovery sessions and translate agency pain points into clear, compelling product value propositions. • Facilitate structured discovery engagements with agency stakeholders to uncover operational challenges, fraud risks, and identity verification gaps. Synthesize findings into well-defined technical and business requirements, and articulate how Socure’s capabilities address these needs through differentiated, outcome-driven value propositions. • Design and execute Proof-of-Concepts (POCs) in close collaboration with Data Science to demonstrate Socure’s platform impact and analytical capabilities. • Develop and manage POCs using client-provided or synthetic datasets to validate solution performance. Partner with Data Science teams to configure models, analyze results, and present measurable outcomes such as fraud capture rates, false positive reduction, and auto-approval improvements. • Conduct in-depth client analysis, including portfolio scrubs, performance tuning, and fraud investigations, to optimize outcomes and reduce risk. • Perform comprehensive analyses of client identity populations through portfolio scrubs and retrospective reviews. Identify fraud patterns, synthetic identities, and operational inefficiencies, and recommend targeted performance tuning strategies to improve accuracy, reduce risk exposure, and enhance decisioning outcomes. • Deliver customer presentations and portfolio readouts, clearly communicating performance insights, fraud trends, and optimization opportunities. • Lead executive and operational-level presentations that translate analytical findings into clear, actionable insights. Present portfolio performance metrics, emerging fraud trends, and recommended adjustments to workflows or decision logic to drive continuous improvement. • Work closely with Data Science teams during analytical phases to interpret model outputs, refine strategies, and support data-driven decisioning. • Act as a bridge between client needs and Data Science by contextualizing model outputs, validating assumptions, and ensuring analytical approaches align with real-world use cases. Contribute to iterative model and strategy refinement based on client-specific data and outcomes. • Translate complex data insights and machine learning outcomes into clear, actionable recommendations for public sector stakeholders. • Simplify advanced analytics, model scores, and reason codes into language accessible to both technical and non-technical audiences. Provide practical recommendations that agencies can implement to improve fraud prevention while maintaining equitable access to services. • Develop a deep understanding of Socure’s product roadmap, enhancements, and capabilities, and align them to customer workflows and use cases. • Maintain up-to-date knowledge of platform innovations, including new features, model enhancements, and regulatory alignments. Proactively identify opportunities to introduce relevant capabilities into customer environments to improve performance and future-proof implementations. • Ensure customer workflows are optimized to meet objectives across fraud prevention, false positive reduction, and inclusive, risk-based identity verification. • Design and refine decisioning workflows that balance security and user experience. Leverage Socure’s layered approach (e.g., Sigma, Document Verification, and risk signals) to minimize friction for legitimate users while effectively identifying and mitigating fraud. • Collaborate with Product and Engineering teams to provide market feedback and help shape product direction based on client needs and emerging fraud trends. • Serve as the voice of the customer by sharing insights from the field, including feature gaps, usability considerations, and evolving fraud patterns. Contribute to product innovation by informing roadmap priorities and validating new capabilities against real-world public sector requirements. • Support customer adoption and expansion by monitoring usage, identifying optimization opportunities, and sharing Public Sector–specific best practices. • Track client engagement and solution performance post-deployment to ensure successful adoption. Recommend enhancements, additional modules, or workflow adjustments that drive increased value, and share best practices tailored to public sector programs and compliance requirements.
Benefits
• This represents the expected salary range for this job. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full-time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. $155K – $185K • Offers Equity • Offers Commission • This is a base salary range for this job based on the job requirements. • Base pay is only one component of Socure's compensation and our total rewards package includes equity, benefits, and an annual bonus or a commission plan. • annual bonus • commission plan. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please note: we have set up limits for applications for this role. • Candidates may not apply more than 3 times in any 30 day span for any job at Socure. • Candidates may not re-apply to the same role within 30 days. • or drag and drop here • Mark No: Candidates on F1, OPT, or H1 visas that will require sponsorship now or in the future. • Why are you interested in this job at Socure? • “What experience do you have working with public sector clients (e.g., government, education, or healthcare), and what types of solutions did you support?” • Unfortunately we are unable to hire employees residing in these states. • We like to get together in person when possible! Eligible Hub Locations: • San Francisco Bay Area • Salt Lake City, UT • Socure's Recruiting Privacy Policy • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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