Socket - Senior Platform Engineer
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Requirements
• Experience in software development: at least 5+ years. • Prior experience working on distributed, cross-functional teams is required; priorities and problems change daily. • Comfortable with scaling production web applications using TypeScript/NodeJS environment preferred (at least 1 year of DevOps or SRE role). • Strong knowledge in relational databases: Postgres experience preferred but not mandatory if other database skills are present. • Hands-on observability systems experience required, with familiarity in Prometheus/Mimir and OpenTelemetry tools; Grafana usage is a plus. • Container orchestration (Docker) knowledge necessary or equivalent Kubernetes understanding preferred but not mandatory if Docker expertise exists. • Practical infrastructure management skills using Terraform are required, with experience in managing IaC being an asset. • Experience running systems within cloud environments is needed; GCP preference noted but other clouds accepted (e.g., AWS). • Proficiency and practical CI/CD pipeline building and maintenance such as GitHub Actions preferred or equivalent skills acceptable if not required experience in this area, provided there's a willingness to learn quickly on the job.
Responsibilities
• Partner closely with our engineers to debug production issues, improve performance, and design systems that scale reliably • Own and evolve Socket’s infrastructure, with a focus on reliability, performance, and cost as we scale • Help define and evolve SLIs and SLOs for new and existing systems, turning reliability into something that can be measured and improved • Debug, maintain, and improve our deployment pipeline, including addressing failures in production and driving meaningful improvements over time • Build and maintain observability across our systems (metrics, logs, traces) to support faster detection and resolution of issues • Participate in an on-call rotation and drive incident reviews with an emphasis on concrete follow-ups and system improvements
Benefits
• Meaningful equity program • Comprehensive health benefits for you and your family • Flexible time-off, holidays, and winter shutdown to rest & recharge • Paid parental leave • Remote-first, with quarterly team off-sites • Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction. • Move with urgency and focus: We prioritize swift, decisive action. • Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions. • Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve. • Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains. • Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.
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