Solutions Engineer
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Requirements
• Have 5+ years of experience in a technical, customer-facing role such as Sales Engineer, Solutions Engineer, or Solutions Architect with a focus on pre-sales activities. • Demonstrate a strong understanding of and experience working with LLMs, multimodal AI, REST APIs, Python, JavaScript, and modern application development, with a deep understanding of video workflows and video workloads. • Have experience designing and executing proof-of-concepts that effectively demonstrate ROI and technical feasibility to accelerate sales cycles. • Are an exceptional communicator and presenter who can compellingly articulate technical value to business stakeholders and build credibility with technical audiences. • Operate with high horsepower, manage multiple opportunities simultaneously, and thrive in a fast-paced sales environment with evolving priorities. • Bring a collaborative, competitive attitude with natural curiosity about customer challenges and eagerness to win deals alongside Sales teams. • Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs. • We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger.
Responsibilities
• Partner with Account Executives to drive technical discovery, understand prospect challenges, and articulate how TwelveLabs' video understanding APIs solve their business problems. • Design and execute compelling proof-of-concepts that demonstrate measurable business value and technical feasibility, helping prospects envision the art of the possible. • Deliver technical presentations, product demonstrations, and workshops to diverse audiences from developers to C-suite executives, showcasing the capabilities of our platform. • Serve as the technical voice in sales cycles, addressing questions around architecture, security, compliance, integration patterns, and scalability. • Gather technical requirements and competitive intelligence from prospects to inform Sales strategy and represent market needs to Product and Engineering teams. • Create reusable demo applications, solution architectures, and technical collateral that accelerate the sales process and showcase best practices.
Benefits
• 🤝 An open and inclusive culture and work environment. • 🚀 Work closely with a collaborative, mission-driven team on cutting-edge AI technology. • 🏥 Full health, dental, and vision benefits • ✈️ Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. • 🛂 VISA support where applicable