Ramp - Scaled Customer Activation Manager

• Minimum 3 years of experience in customer success, account management, technical consulting, or product operations. • Bill Pay / AP, Accounting Implementation Experience • Experience collaborating with Product and Engineering partners to share feedback, troubleshoot issues, and design workarounds. • Strong desire to become a product expert—understanding not just how Ramp works, but why it was built the way it was, and communicating that effectively. • Curiosity and a hunger to learn, problem-solve, and troubleshoot complex issues. • Proven track record of exceeding quota or outperforming key metrics. • Ability to anticipate customer needs and position product solutions effectively. • High adaptability and comfort operating in a fast-paced, constantly evolving environment. • Experience working with accounting partners, Private Equity, or Venture Capital. • Experience contributing to the development or scaling of new teams or programs. • Familiarity with accounting systems such as QuickBooks Online, NetSuite, Sage, or Microsoft Dynamics. • Background in high-growth startups. • Knowledge of accounts payable or procurement processes. • Benefits available to all full-time Ramp employees (Global) • Unlimited AI token usage • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (80 days) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Relocation support to NYC or SF (as needed) • Group medical, dental, and vision coverage through Sun Life • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay • Employee Assistance Program and virtual care through Lumino Health • Private medical insurance through Freedom Elite • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option • Referral Instructions • If you are being referred for the role, please contact that person to apply on your behalf. • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. • Ramp Applicant Privacy Notice