pigment - Solution Innovation Specialist - Product Innovation
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Requirements
• Experience: 2–5 years of experience in the EPM space as a Solution Consultant, practitioner, or implementer, or 2+ years in an SC Ops or presales operations role. • Model Builder: Comfortable building and adapting Pigment models, with a strong understanding of EPM concepts and planning use cases. • Product-Minded: Naturally curious about product and technology; energised by new features and motivated to translate them into customer value. • AI-Native: An AI-native professional who actively uses LLMs and AI tools to accelerate work and explore new possibilities. • Demo Capability: Able to deliver well-structured, tailored demos with clear talk tracks for core and adjacent use cases. • Organised: Highly organised, with the ability to manage multiple projects across product launches and use case builds simultaneously. • Collaborative: A strong collaborator who works effectively with Product, PMM, and the SC team to align on priorities and deliver together.
Responsibilities
• New Feature Adoption & Demo Library Maintenance • Ensure that major new product capabilities are reflected in the demo library at the time of launch, coordinating with Product and Product Marketing to stay ahead of the roadmap. • Build and update demo environments and models to incorporate new platform capabilities as they are released. • Maintain the template library by adapting and extending existing models to incorporate new features and use cases. • Product Launch Support • Serve as the SIC's primary resource for product launch support, preparing initial demo assets, launch demo environments, and supporting materials. • Deliver or support internal SC enablement and partner enablement sessions at the time of new feature releases. • Contribute to capability webinars and product-focused events, delivering live demos that showcase new platform innovation. • New Use Case Development • Build new use case models from scratch, working from prospect and customer insights to develop collateral that addresses real planning challenges. • Collaborate with SMEs across Product, Customer Success, and the SC team to ensure new use cases are grounded in customer reality. • Develop supporting talk tracks and enablement content that allow SCs to confidently deliver new use case demos independently. • AI-Powered Innovation • Act as an AI-native practitioner, using LLMs (ChatGPT, Claude) alongside Pigment AI capabilities (Modeler Agent) to accelerate model development and create innovative demo experiences. • Explore and prototype new ways of using AI to enhance the demo and PoV-building process, sharing learnings with the wider SIC team. • Create AI-generated datasets and build advanced use case models that demonstrate Pigment's AI capabilities to prospects. • SC Enablement & Model-Building Support • Support SCs in understanding and effectively demonstrating new product capabilities, providing coaching and asset guidance. • Contribute to the internal SC onboarding programme by building training content on new features and use cases. • Assist in developing build-from-scratch sessions, modelling workshops, and Pigment Experience Workshop content as new use cases come to market. • RFP & Administration • Maintain and contribute to the RFP answer library, ensuring new product capabilities are accurately reflected. • Support presales analytics and operational reporting as needed, using Pigment's own platform for internal insights.
Benefits
• Stock options to ensure you have a stake in Pigment's growth • Trust and flexible working hours • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London • High-end equipment (based on stock/availability) to do your work in the best conditions • Remote-friendly environment
No credit card. Takes 10 seconds.