Samsara: Apply to open roles today - Business Operations Manager, Technical Support Ops - Remote
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• AI Specialist - Marketing Operations • Remote - Canada • Remote - Canada • Senior Marketing AI Data Engineer • Remote - Canada • Operations Management • Sr. AI/Machine Learning Engineer - Supply Chain • Partner Sales • Partner Business Operations and Planning Manager • Remote - SF Bay Area • Senior Partner Manager - Strategic Partnerships • Payroll and Equity • Atlanta, Georgia, United States • Remote - Canada • Phoenix, Arizona, United States • Sales • Account Development Representative • Mexico City, Mexico • Account Development Representative - DACH • Remote - Germany • Account Development Representative - UK • Account Development Representative - BeNeLux • Remote - Netherlands • Remote - Germany • Mid-Market Account Executive - UK&I • London, England, United Kingdom • Account Executive, Commercial • Commercial Account Executive • Canada - Remote • Vancouver, Canada • Calgary, Canada • Montreal, Québec • Québec City, Québec • Los Angeles, CA • Salt Lake City, UT • Account Executive, Commercial - (Phoenix, AR) • Phoenix, Arizona • Account Executive, Commercial - (Portland, OR) • Core Enterprise Account Executive EST/CST - Remote • Mexico Major AE • Remote - Mexico • Select Major Account Executive EST/CST • Select Major Account Executive EST/CST - Nashville, TN • Select Major Account Executive EST/CST - Charlotte, NC • Select Major Account Executive EST/CST - Raleigh, NC • Select Major Account Executive EST/CST - Atlanta, GA • Select Major Account Executive EST/CST - Columbia, SC • Select Major Account Executive EST/CST - Miami, FL • Select Major Account Executive EST/CST - Tampa, FL • Public Sector Major Account Executive • Remote - Denver • Select Major Account Executive EST/CST - Dallas, TX • Select Major Account Executive EST/CST - Houston, TX • Select Major Account Executive EST/CST - San Antonio, TX • San Antonio, TX • Select Major Account Executive EST/CST - Austin, TX • Select Major Account Executive EST/CST - Orlando, FL • Select Major Account Executive EST/CST - Tallahassee, FL • Select Major Account Executive EST/CST - Jacksonville, FL • Select Major Account Executive EST/CST - Hartford, CT • Core Enterprise Account Executive EST/CST - Remote - Chicago, IL • Core Enterprise Account Executive EST/CST - Remote - Austin, TX • Core Enterprise Account Executive EST/CST - Remote - Dallas, TX • Core Enterprise Account Executive EST/CST - Remote - Houston, TX • Core Enterprise Account Executive EST/CST - Remote - Minneapolis, MN • Core Enterprise Account Executive EST/CST - Remote - Iowa • Core Enterprise Account Executive EST/CST - Remote - Wisconsin • Core Enterprise Account Executive EST/CST - Remote - Indiana • Core Enterprise Account Executive EST/CST - Remote - Michigan • Core Enterprise Account Executive EST/CST - Remote - Ohio • Core Enterprise Account Executive EST/CST - Remote - Louisiana • Core Enterprise Account Executive EST/CST - Remote - Oklahoma • Core Enterprise Account Executive EST/CST - Remote - Kansas • Core Enterprise Account Executive EST/CST - Remote - Missouri • Core Enterprise Account Executive EST/CST - Remote - Arkansas • Core Enterprise Account Executive EST/CST - Remote - Mississippi • Core Enterprise Account Executive EST/CST - Remote - Alabama • Core Enterprise Account Executive MST/PST - North Dakota • Core Enterprise Account Executive MST/PST - South Dakota • Remote - South Dakota • Core Enterprise Account Executive MST/PST - Nebraska • Core Enterprise Account Executive EST/CST - Remote NJ • Core Enterprise Account Executive EST/CST - Remote Maryland • Core Enterprise Account Executive EST/CST - Remote Delaware • Core Enterprise Account Executive EST/CST - Remote Pennsylvania • Core Enterprise Account Executive EST/CST - Remote NY • Core Enterprise Account Executive EST/CST - Remote Boston, Massachusetts • Core Enterprise Account Executive EST/CST - Remote Massachusetts • Core Enterprise Account Executive EST/CST - Remote Connecticut • Core Enterprise Account Executive EST/CST - Remote Vermont • Core Enterprise Account Executive EST/CST - Remote New Hampshire • Core Enterprise Account Executive EST/CST - Remote Maine • Mid-Market Account Executive - Mexico • Remote - Mexico • Mid-Market Account Executive - PubSec • San Antonio, TX • Salt Lake City, UT • Mid-Market Account Executive - Calgary • Calgary, Canada • Account Executive, Mid Market (TOLA) • Account Executive, Mid Market (West) • Account Executive, Mid Market (Midwest) • Account Executive, Mid Market (Northeast) • Account Executive, Mid Market (Southeast) • Software Engineering • Senior Software Engineer, Connected Workflows • San Francisco - SF9 • Senior Software Engineer - Growth • Remote - Canada • Senior Software Engineer I - External Platform • Senior Software Engineer II - External Platform • Senior Software Engineer I/II - Mobile Platform • Senior Software Engineer II, Fleet Safety • Senior Software Engineer, Safety • Supply Chain • Sr. Global Supply Manager I • Support • Senior Instructional Designer • Bengaluru - BLR1 • AI Self-Service Program Manager • Remote - Canada • Senior Business Intelligence Analyst • Remote - Mexico • L1 Technical Support • Remote - Mexico • L1 Senior Technical Support • Remote - Mexico • Program Manager – Customer Support Transformation • Remote - Mexico • Customer Support Specialist • Remote - Mexico • L1 Associate Technical Support • Remote - Mexico • Remote - Mexico • L1 Senior Technical Support Specialist • Remote - Canada • Remote - Mexico • Technical Support Engineer - French Fluency • Remote - Mexico • Remote - Canada • Senior Support Quality Analyst • Bengaluru - BLR1 • Senior Escalation Specialist • Remote - Mexico • Sr. Support Tools Product Manager • Remote - Toronto • Product Support Engineer – Cameras • Remote - Canada • Technical Support Specialist • Bengaluru - BLR1 • Telematics • Senior Software Engineer II - Route Planning • Senior Software Engineer, Full-Stack - Vehicle Data Platform • Remote - Canada • Senior Data Analyst • Staff Software Engineer - Sustainability • Senior Software Engineer - Connectivity • Remote - Canada • Senior Software Engineer - Compliance Team • Senior Software Engineer - Fleet Security • Remote - Poland • Senior Software Engineer - Route Execution • Remote - Canada • US Commercial AE1 • Sales Director, Mid-Market • Remote - Canada • US Enterprise Sales • Regional Sales Director, Strategic - Canada • Remote - Toronto • Specialist Seller - Enterprise • Major Account Executive • Remote - Mexico • Specialist Seller, Mid-Market • Regional Sales Director, Enterprise Select-North East US • Regional Sales Director, Enterprise Select- North East US • US Mid Market AE2 • Public Sector Mid-Market Regional Sales Manager. • Remote - NYC; Remote - SF Bay Area; Remote - TX • Sales Manager, Mid-Market • Remote - Canada • Mid Market Account Executive • US Public Sector • Enterprise Core Account Executive - Public Sector • Workforce • Full Stack Engineer II • Senior Software Engineer - Connected Asset Maintenance • Software Engineer - Training • Staff Software Engineer - CAM • AI & Data8 jobs • Account Development Representative8 jobs • Business Systems12 jobs • Business Technology3 jobs • Business Value & Strategy4 jobs • CMO Strategic Initiatives1 job • Corporate Accounting8 jobs • Corporate Marketing5 jobs • Customer Success34 jobs • Early Career2 jobs • Finance Transformations2 jobs • Finance and Strategy2 jobs • Fulfillment Operations1 job • Global Ops Engineering1 job • Growth Marketing2 jobs • Hardware Engineering8 jobs • IT Security6 jobs • Information Technology1 job • Marketing Systems & Intelligence6 jobs • Operations Management1 job • Partner Sales2 jobs • Payroll and Equity5 jobs • People Experience2 jobs • Platform25 jobs • Product Marketing2 jobs • Product Specialists1 job • Recruiting5 jobs • STCE Hardware & Firmware3 jobs • Safety Review1 job • Sales Business Operations3 jobs • Sales Engineering16 jobs • Sales Operations & Strategy33 jobs • Sales Strategy6 jobs • Software Engineering10 jobs • Supply Chain2 jobs • Telematics15 jobs • US Commercial AE11 job • US Enterprise Sales10 jobs • US Mid Market AE23 jobs • US Public Sector1 job • Workforce5 jobs • Atlanta, GA(2 jobs) • Atlanta, Georgia, United States(7 jobs) • Austin, TX(2 jobs) • Baltimore, MD(1 job) • Bengaluru - BLR1(9 jobs) • Boston, MA(2 jobs) • CDMX3; Mexico(1 job) • Calgary, Canada(2 jobs) • Canada - Remote(1 job) • Charleston, SC(1 job) • Charleston, WV(1 job) • Charlotte, NC(1 job) • Chicago, IL(3 jobs) • Columbia, SC(1 job) • Columbus, OH(1 job) • Dallas, TX(3 jobs) • Denver, CO(2 jobs) • Hartford, CT(1 job) • Houston, Texas(3 jobs) • Jacksonville, FL(1 job) • London - UK2(5 jobs) • London, England, United Kingdom(13 jobs) • London, UK(1 job) • Los Angeles, CA(1 job) • Louisville, KY(1 job) • Mexico City, Mexico(1 job) • Miami, FL(2 jobs) • Milwaukee, WI(1 job) • Minneapolis, MN(2 jobs) • Montreal, Québec(1 job) • Nashville, TN(1 job) • Orlando, FL(1 job) • Philadelphia, Pennsylvania, United States(1 job) • Phoenix, Arizona(1 job) • Phoenix, Arizona, United States(4 jobs) • Portland, OR(1 job) • Québec City, Québec(1 job) • Raleigh, NC(1 job) • Remote - AL(1 job) • Remote - AR(1 job) • Remote - AZ(1 job) • Remote - Austin(1 job) • Remote - DC; Remote - MA; Remote - NY; Remote - PA(1 job) • Remote - 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Responsibilities
• Partner with Technical Support leadership to develop strategic narratives and executive-ready presentations that communicate business performance, key priorities, and operational outcomes. • Build and maintain reporting frameworks that track core business metrics—such as CSAT, time to resolution, and cost to serve—and synthesize findings into actionable insights for senior leadership. • Translate complex data and operational trends into clear, compelling stories that inform strategic decisions and drive alignment across the organization. • Drive cross-functional collaboration across Technical Support, Product, R&D, Sales, and Business Technology teams to align on priorities and execute on key initiatives. • Lead and manage special projects and operational improvement efforts that enhance efficiency and customer experience within the Technical Support ecosystem. • Leverage AI tools (e.g., Claude, ChatGPT) and self-service data capabilities on a day-to-day basis to accelerate analysis, content generation, and workflow automation. • Own and operationalize AI governance across the support organization — tracking tools, skills, and use cases being built across teams, establishing versioning standards, and ensuring best practices are shared rather than siloed • Identify and close information gaps through independent research, data exploration, and rigorous synthesis — returning with something richer than the original ask • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. • Champion, role model, and embed Samsara’s cultural principles
Benefits
• People • Planning • Pricing and Revenue Planner • Remote - Austin • Platform • Staff Software Engineer - Platform and Infrastructure • Bengaluru - BLR1 • Senior Product Manager - Developer Platform • Principal Product Manager, Reporting Platform (Data & Extensibility) • London, England, United Kingdom • Staff Software Engineer - Platform • Remote - SF Bay Area • Remote - Poland • Associate Product Manager • Staff Mobile Engineer - Mobile Platform • Staff Software Engineer - Developer Ecosystem • Remote - Poland • Remote - Canada • Software Engineer II - Mobile Platform • San Francisco - SF9 • Remote - Netherlands • Principal Product Manager • Principal Product Manager - Platform (Relocate to the UK) • Remote - DC; Remote - MA; Remote - NY; Remote - PA • Senior Software Engineer - Enterprise Management • Remote - Poland • Remote - Canada • Product Marketing • Sr. Product Marketing Manager II • Senior Product Marketing Manager • Product Specialists • Specialist Seller - Core, Enterprise • Product • Senior/Principal Product Manager - Safety AI • Remote - Canada • Recruiting • Recruiter - GTM • Remote - Mexico • Sales Recruiter - EMEA (AE & ADR Focus) • GTM Sourcer • GTM Sourcer • STCE Hardware & Firmware • Senior Mobile Software Engineer - BLE / Connectivity • Remote - Canada • Electrical Engineering Co-Op • San Francisco - SF9 • Senior Software Engineer I, Smart Trailer & Connected Equipment • Senior Software Engineer II, Smart Trailer & Connected Equipment • Remote - Canada • Remote - Toronto • Sr. Software Engineer II - Connected Equipment • Safety Review • Safety Event Review Supervisor-2 • Remote - Mexico • Safety • Senior Software Engineer, Fleet Safety • Senior Software Engineer - Safety - GenAI • Staff Software Engineer - Safety AI • Software Engineer II, Fleet Safety • Software Engineer - Safety • Senior Software Engineer II - Safety • Senior Machine Learning Engineer • Remote - Canada • Senior Manager, Computer Vision • Senior Firmware Engineer • Principal Product Manager, AI Video-Based Safety Platform • Remote - Canada • Remote - Canada • Senior Product Manager - Safety AI • Sr. Software Engineer - Safety Event Detection • Sales Business Operations • Business Operations Manager - GTM • Sr. GTM Business Operations Manager - Renewals • Sr. Analyst, GTM Business Operations • Sales Engineering • Sales Engineer II - Specialist • Sales Engineer - Public Sector, Enterprise Core • Sales Engineer, Enterprise - US West • Sales Engineer - Enterprise, TOLA • Mid-Market Sales Engineer - US North East • Remote - Toronto • Sales Engineer, Enterprise- Mexico • Remote - Mexico • Sales Engineer I, SE Desk (French Bilingual) • Sales Engineer - Mid-Market, ET • Sales Engineer - Mid-Market, CT/MT • Sales Engineer - Mid-Market, PT • Sales Engineer I, SE Desk CT • Sales Engineer I, SE Desk PT/MT • Enterprise Core Sales Engineer • Sales Operations & Strategy • Sr. Program Manager I - Customer Success Programs • Remote - Canada • Senior Knowledge Management Specialist • Program Manager II - Customer Success Programs • Senior Software Engineer, AI Platform • Senior Manager, Go-to-Market Onboarding • Senior Sales Quality Analyst • Senior Customer Success Quality Analyst • Remote - Canada • Remote - Canada • Sales Quality Program Manager II • Senior Sales Performance Analyst • Remote - Canada • Remote - Canada • Sales Enablement Manager - GTM • Enterprise Sales Operations Analyst • Remote - Mexico • Senior Manager, GTM Programs • Senior Program Manager - Sales Programs (Transformational) • Remote - Canada • Sales Tools & Strategy Manager • Sr. Sales Enablement Specialist - Onboarding • San Francisco - SF9 • Sales Operations Manager • Remote - Canada • Sales Operations Analyst • Sales Operations Analyst - Renewals • Remote - Chicago • Enterprise Sales Operations and Strategy Analyst • Sr. Analyst, Sales Operations • Software Engineer II, AI Platform • Sr. QA Analyst - Deal Support • Remote - Mexico • Sales Enablement Manager - Renewals • Sales Strategy • Senior Sales Strategy Manager, New Product • Sr. Manager, Sales Strategy & Business Operations - Canada • Remote - Canada
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