teikametrics - Associate Customer Success Manager
Requirements
• 2–4 years of experience in customer success, account management, or digital advertising, ideally within eCommerce or ad tech. • Foundational understanding of Amazon and Walmart advertising ecosystems, including campaign structure, keyword targeting, and performance metrics. • Strong analytical instincts—you’re comfortable interpreting performance data and translating it into clear, actionable recommendations. • Highly organized and capable of managing multiple priorities across a portfolio of customers in a fast-paced, performance-driven environment. • Clear and confident communicator, able to engage with both internal stakeholders and customer teams with credibility.. • Motivated to grow into a fully strategic, customer-facing role with direct responsibility for retention, expansion, and long-term partnership success. • Experience in e-commerce marketplaces (Amazon/Walmart) is required. • Strong understanding of digital advertising metrics (ROAS, ACOS) and campaign optimization.
Responsibilities
• Beware of Recruitment Scams • Teikametrics will never ask you to communicate via WhatsApp, Telegram, or other messaging apps during our hiring process. We do not request payment, financial information, or purchases of equipment during recruitment. All legitimate job openings are posted on our official careers page at teikametrics.com/careers, and our recruiters will only contact you through LinkedIn or official company email addresses (@teikametrics.com). • If you're unsure about a communication you've received, please contact us directly at [email protected] to verify.
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