Keeper Security - Lead QA Engineer, Enterprise Platform
Requirements
• 7+ years of experience in product management, technical product management, platform product management or a related technical product role • Direct experience shipping software that customers operate in their own environments, such as self-hosted, on-premises, appliance, private cloud or disconnected deployments • Strong understanding of software installation, upgrades, versioning, backward compatibility, release planning and support lifecycle requirements • Strong technical understanding of containers and deployment technologies including Docker, Kubernetes and Helm • Familiarity with Linux systems, networking, DNS, TLS and common enterprise infrastructure concepts • Understanding of CI/CD pipelines, build systems, container registries and modern software delivery practices • Familiarity with cloud infrastructure and services, particularly AWS, and the role of services such as object storage, queues, messaging and email within distributed applications • Ability to understand technical architecture documents, evaluate engineering trade-offs and participate effectively in infrastructure and deployment discussions • Proven experience translating complex customer and technical requirements into clear product scope, user stories and acceptance criteria • Experience leading delivery across multiple engineering teams without direct reporting authority • Strong product judgment with the ability to prioritize competing requirements and maintain disciplined scope • Strong written and verbal communication skills with the ability to work effectively with engineers, executives, customers and field teams • Experience managing product risks, dependencies and release readiness across complex initiatives • Ability and willingness to use AI-assisted tools effectively to support product research, technical analysis, documentation and execution • U.S. citizenship required due to the nature of certain Keeper contracts • Experience delivering software into air-gapped, disconnected or highly restricted environments • Experience supporting government, defense or regulated environments such as DoD IL5, FedRAMP, classified systems or similar deployment models • Active U.S. Government security clearance • Experience with enterprise cybersecurity, privileged access management, secrets management, key management or identity security products • Familiarity with zero-knowledge or end-to-end encrypted architectures • Experience with software supply chain security, SBOMs, artifact signing and reproducible builds • Familiarity with open-source licensing requirements including AGPL or similar licenses • Experience with offline software licensing, entitlement management or license enforcement • Familiarity with customer-managed databases, logging platforms and observability tooling • Experience working closely with platform, infrastructure or DevOps engineering teams
Responsibilities
• Own the product roadmap, priorities and release scope for secure customer-managed and restricted deployment environments • Translate customer, field, CTO and business requirements into clear product requirements, feature definitions and measurable acceptance criteria • Drive cross-functional delivery across multiple engineering teams working within shared codebases and platform services • Define release plans, milestones, dependencies and readiness criteria across backend, client, PAM, identity, infrastructure and platform workstreams • Own product requirements for installation, upgrades, versioning, rollback, supportability and lifecycle management • Drive platform workstreams including database upgrades, logging and metrics, licensing, offline operation, customer-controlled encryption keys and deployment reliability • Partner with technical leads to evaluate feasibility, resolve trade-offs and ensure requirements align with platform architecture and engineering standards • Partner with QA to define acceptance criteria, validation requirements and release readiness • Ensure customer-managed deployment requirements are incorporated into shared platform services while avoiding unnecessary product forks • Maintain alignment between customer-managed deployment requirements and Keeper’s broader cloud platform roadmap • Define requirements for containerized delivery across Docker, Kubernetes, Helm and Linux-based environments • Define product requirements for secure software supply chain practices including image signing, SBOMs, release artifacts and auditable build processes • Work with Engineering to identify cloud-specific dependencies and define requirements for customer-managed or disconnected alternatives • Support Sales Engineering and customer-facing teams on technical evaluations, demonstrations, trials and early customer feedback • Define requirements for installation, upgrade, administration and operational documentation • Maintain clear visibility into delivery status, risks, dependencies and decisions for Product and Engineering leadership • Protect product scope and uphold core platform principles including security, maintainability, zero-knowledge architecture and shared-code consistency • Use AI-assisted tools such as Claude, ChatGPT or similar platforms to improve product research, requirements development, technical analysis, documentation and workflow efficiency
Benefits
• Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.) • Above-market annual bonuses
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