scribe - Engineering Manager, QA
Requirements
• You've managed QA engineers and driven meaningful improvements in quality at a high-growth technology company. • You have a strong record of coaching people, managing performance, and building a team that takes ownership. • You've recreated customer environments to reproduce difficult issues and verify fixes before release. • You can turn product and customer risks into a practical QA strategy, with clear priorities and evidence of results. • You're comfortable leading conversations outside engineering, aligning stakeholders, and explaining technical trade-offs to customers. • You bring sound technical judgment, stay close to the work, and help others solve problems independently. • You handle ambiguity calmly and know when to investigate further, escalate a risk, or move a release forward. • Nice to have: Experience with desktop apps, browser extensions, enterprise device management, security software, or authentication is especially relevant. Experience leading a distributed team is also valuable.
Responsibilities
• Lead and develop the team. Coach QA engineers, set clear expectations, give actionable feedback, and support their performance and career growth. • Own the QA roadmap. Prioritize testing and tooling around customer impact, balancing release speed with reliability. • Lead quality through enterprise rollouts. Partner with Engineering, Product, and Customer Success to define readiness, surface risks early, and navigate deployment issues. • Build repeatable reproduction capabilities. Help the team recreate customer environments, isolate failures, validate fixes, and prevent regressions. • Improve how we test. Combine exploratory testing, targeted automation, and engineering-owned coverage to address risks in performance, session persistence, authentication, and capture correctness. • Make quality understandable. Communicate evidence, uncertainty, and next steps clearly to technical and nontechnical stakeholders, including customers. • 🧩 What Makes You a Great Fit • You’ve managed QA engineers and driven meaningful improvements in quality at a high-growth technology company. • You have a strong record of coaching people, managing performance, and building a team that takes ownership. • You’ve recreated customer environments to reproduce difficult issues and verify fixes before release. • You can turn product and customer risks into a practical QA strategy, with clear priorities and evidence of results. • You’re comfortable leading conversations outside engineering, aligning stakeholders, and explaining technical trade-offs to customers. • You bring sound technical judgment, stay close to the work, and help others solve problems independently. • You handle ambiguity calmly and know when to investigate further, escalate a risk, or move a release forward. • Experience with desktop apps, browser extensions, enterprise device management, security software, or authentication is especially relevant. Experience leading a distributed team is also valuable. • This is a remote role for someone permanently based in the United States. Eastern Time Zone preferred.
Benefits
• Tier 1 (SF, NYC, Seattle)$180K – $220K • Offers Equity • Tier 2 (Boston, LA, CHI, D.C.)$160K – $195K • Offers Equity • Tier 3 (All others)$150K – $185K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please Note: To ensure a fair and consistent hiring process, Scribe has established the following application guidelines for all roles: • Please Note: • Candidates may apply to up to two different roles within any six month period. • up to two different roles • six month • If a candidate is not selected for a role, we ask that they wait six months before reapplying to that same role. • six months • These guidelines help us give thoughtful attention to each application and encourage candidates to focus on roles that best match their skills and experience. • or drag and drop here • If you answered yes to the question above, please provide more details. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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