hims-and-hers - Staff Software Engineer, Subscription and Membership Platform

Remote - United States$190k - $230k+ Equity3mo ago

Remote Staff NA Mental Health Cloud Computing Staff Engineer Software Engineer Java Back-end Spring Kotlin PostgreSQL

Requirements

• 8+ years of software engineering experience, with at least 2 years in a Staff Engineer or equivalent senior technical leadership role • Proven experience in building the platform infrastructure that drives patient retention, engagement, and satisfaction, preferably in a cloud environment (AWS) • Proficiency in back-end technologies (Spring, Java, Kotlin, PostgreSQL) • Demonstrated ability to optimize web service metrics (speed, reliability, etc.) • Experience with building workflows (Temporal), monitoring (Datadog), experimentation frameworks (Growthbook, Optimizely, etc.), CI/CD (CircleCI, GitHub actions), etc • Excellent problem-solving skills and the ability to think critically and strategically • Strong communication and collaboration skills, with the ability to work effectively across teams • Capable of prioritizing multiple projects in order to meet goals without management oversight • Knowledge of front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL, TypeScript) • YOU WILL BE SUCCESSFUL IN THE ROLE IF YOU ARE SOMEONE WHO: • Identifies clarity in ambiguous situations, acting as a stabilizing influence during uncertainty • Fosters trust and collaboration across diverse teams • Balances confidence with humility, constructively addressing conflicts and resistance. • Provides empathetic feedback and promotes transparency • Strategically drives execution of initiatives, maintaining urgency and focus on critical priorities. • Champions customer-centric design and ensures customer priorities are reflected • Demonstrates accountability, owning outcomes, and the long-term success of technical systems • Proactively identifies and addresses risks and gaps without awaiting direction • Promotes curiosity, continuous improvement, and innovation • Influences decisions through well-reasoned arguments and supports alignment post-decision • OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.

Responsibilities

• Lead the design and architecture of scalable and performant backend solutions that meet product requirements and enhance the experience of our platform powers • Own the architecture of core subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment • Partner closely with engineering teams across commerce, clinical care, pharmacy, and fulfillment to drive cross-functional technical initiatives and ensure platform decisions scale across the organization • Provide mentorship on best practices, design patterns, and coding standards • Advocate for team technical needs within the broader engineering organization • Participate in product discovery and validation through prototypes and experiments • Partner with product and design to ensure platform capabilities support an intuitive end-to-end customer experience • Drive strategic technical decisions to improve security, scalability, and performance • Break down complex projects into actionable tasks • Establish and enforce consistent coding and testing standards • Initiate efforts to reduce technical debt and enhance workflow efficiency • Implement tools and processes for monitoring, incident response, and performance optimization • Implement analytics and monitoring to demonstrate how engineering solutions directly impact key customer activation and reactivation KPIs • Analyze metrics and user feedback to continuously improve the platform • Maintain thorough technical documentation • Conduct code reviews and facilitate knowledge-sharing initiatives

Benefits

• $190K – $230K • Offers Equity • The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant. • Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. • This job has application limits • To ensure that we can give proper consideration to everyone who's excited about joining Hims & Hers, we ask that you please only apply to a specific role once within a 60-day period. If you weren’t selected this time, you are welcome to check back and reapply after 60 days. • We truly appreciate your interest in Hims & Hers and look forward to staying connected! • Autofill from resume • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Candidate Information • LinkedIn Profile URL • If you don't have a LinkedIn profile, please write NA • or drag and drop here • How many years of professional software development experience do you have? • What languages, frameworks and libraries are you most proficient with? • Have you previously worked as a Staff, Sr. Staff, Principal, or Architect? • Do you have professional experience building or maintaining a subscription or membership platform? If yes, briefly describe what you built and your role in it. (1 to 3 sentences) • Tell us about a large scale or complex system you have owned or architected. What was it and what was your role in building or improving it? (1 to 2 sentences) • Are you legally authorized to work in the U.S. without restriction for any employer? • Will you now or in the future require immigration sponsorship by Hims & Hers in order to work for Hims & Hers in the U.S.? • Have you previously worked for hims & hers as an employee or contractor/consultant? • This includes any subsidiary companies, including but not limited to Apostrophe or Honest Health. • Recruiting Privacy Policy • Submit Application • Hims & Hers may use Artificial Intelligence with this application. Learn more.