Wellhub - Staff Platform Engineer | Observability
Requirements
• We are continuously evaluating infrastructure-related operational processes, looking for opportunities to make it as frictionless as possible, and delivering intuitive and reliable tools for other teams to use in their daily activities. We strive to positively impact a large number of engineers in our organization throughout our deliveries. • Proven technical experience with observability practices and tooling (metrics, logs, traces, profiling); • Proficiency with a major cloud provider (AWS, GCP, or Azure) and its ecosystem of services for building cloud-native applications; • Deep knowledge of Kubernetes and its ecosystem; • Hands-on experience of tools like Prometheus, Thanos, Grafana, Loki, Tempo, or similar open source solutions; • Hands-on experience with OpenTelemetry infrastructure and instrumentation; • Excellent analytical and problem-solving skills, and proven experience in identifying solutions for complex problems. • The ability to translate technical complexities into clear, actionable guidance for different stakeholders, fostering a culture of collaboration and knowledge sharing; • Experience building internal tools, CLIs, or Kubernetes operators to extend platform capabilities; • Familiarity with Crossplane to manage cloud resources through Kubernetes-native APIs; • A high sense of end-to-end ownership and find satisfaction in building tools that act as a catalyst for the success of other developers • Service Mesh: Knowledge of Istio, Linkerd, or similar technologies to enhance network observability and security • FinOps Mindset: Experience in cost-optimization strategies for high-volume telemetry and cloud spend. • CNCF Kubernetes Certifications (e.g., CKA, CKS, or CKAD); • CNCF Prometheus/OpenTelemetry Certifications(e.g, PCA,OTCA) • We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in AWS, Kubernetes, Software Engineering, and Observability Practices with open source solutions are mandatory requirement.
Responsibilities
• Observability as a Service. A self-service platform that balances performance and cost. Hard problems: high-cardinality metrics, log retention, distributed tracing, profiling. • Observability as a Service • Golden Paths. Defaults that let a developer instrument code in minutes and get good signals without operating anything. • Golden Paths • The platform itself. Collection, storage, query and alerting that stay reliable when the company grows. We also watch the watchers: the platform must tell us when it is broken. • The platform itself • Our stack includes Grafana, OpenTelemetry, Prometheus, Thanos, Loki, Tempo, Pyroscope, Kafka, Kubernetes, AWS, GitHub Actions, ArgoCD, Crossplane and HashiCorp Vault. You will write code in Go, Ruby or Python to build our tools. • YOUR IMPACT • Our team does not run services for other teams. We build tools and abstractions so each team can own and run its own services end to end. • Your work will rest on four things: stability, performance, cost and evolution of the platform. In this role you will: • stability • evolution • Review our current platform with fresh eyes. Say what is wrong, propose better solutions, and help the team evolve them. • Own our observability stack end to end. Keep it resilient, scalable and ready for growth. • Evolve the Kubernetes-based infrastructure it runs on. • Close the gap between complex infrastructure and developer experience. Build the abstractions that let teams manage their own observability. • Set standards and guidelines, and write them down through RFCs. • Work with the whole team day to day: pair on designs, review proposals, mentor engineers and help make decisions as a technical reference. • Live the mission: care for your own wellbeing and your colleagues'.
Benefits
• With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. • Our flexible benefits program allows you to customize some of the benefits, according to your needs! • WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. • WELLHUB: • WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. • WELLZ: • HEALTHCARE: Health, dental, and life insurance. • HEALTHCARE: • FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. • FLEXIBLE WORK: • PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday! • PAID TIME OFF: • PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled. • PAID PARENTAL LEAVE: • CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. • CAREER GROWTH: • CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. • CULTURE: • And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn! • And to get a glimpse of life at Wellhub… Follow us on • Instagram • @lifeatwellhub • LinkedIn • Diversity, Equity, and Belonging at Wellhub • We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.
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