Parabola - Senior Automation Engineer

• Prepare and lead team based user trainings, requirements workshops, and co-building exercises with customers. • Build, document, and maintain project artifacts such as project plans, training material, presentations, etc. • Building & troubleshooting complex Parabola flows, including configuring new API connections (REST & GraphQL), SQL queries, and more. • Collaborate with Account Executives throughout the sales cycle by assisting with discovery sessions, leading product demos, & building proof of concepts with prospective customers. • Document and surface feedback from customers to internal product and engineering teams. • What (we think) you'll need to do it: • 4-7 years of previous experience working in a customer facing capacity (implementation consultant, sales engineer, onboarding specialist, CSM, etc.). • Comfort and familiarity with prompting AI models • Hands-on experience digging into data and demonstrating an expert understanding of Excel, SQL, and APIs. • Expert problem solving capabilities - you enjoy breaking down problems and designing effective solutions across industries. • Strong written and verbal communication skills and can build trust and rapport with others quickly. • You have a passion for learning - you can dive into new industries, systems, workflows, etc. and ramp quickly. • You're based in San Francisco and comfortable commuting to the office 3-4x a week.