colibrigroup - Colibri Group - Business Support Specialist
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Bachelor’s degree or equivalent professional experience in business administration, operations, healthcare, education, or a related field • Demonstrated project management experience in cross-functional or multi-brand environments • Proven track record of successfully managing multiple projects simultaneously and meeting deadlines • Exceptional attention to detail with a strong commitment to accuracy and quality • Strong collaboration and interpersonal skills; ability to work effectively with diverse teams • Comfort working independently, prioritizing well, and operating with minimal guidance • Excellent written and verbal communication skills • Proficiency with project management and collaboration tools (e.g., monday.com, Microsoft Office, SharePoint) • Experience working in healthcare, continuing education, or other regulated environments • Familiarity with KPI development, performance measurement, and continuous improvement methodologies (Lean, Six Sigma, etc.) • Prior involvement in process integration, operational transformation, or multi-brand standardization initiatives • Process-driven and analytical mindset • Strong organizational and time management skills • Change management and stakeholder engagement capabilities • High accountability and ownership of outcomes • Adaptability in a fast-paced, deadline-driven environment
Responsibilities
• Support integration of multiple brands into standardized, unified operational processes and workflows • Partner with stakeholders across brands to document current processes, identify gaps, and implement aligned, scalable solutions that meet quality and regulatory standards in healthcare continuing education • Provide administrative and operational support to ensure continuity and consistent execution across brands • Coordinate schedules, documentation, deliverables, and task tracking for concurrent initiatives • Maintain accurate records, documentation, and reporting in designated systems • Collaborate with brand and functional leaders to identify best practices and define meaningful operational KPIs • Track, monitor, and report progress against KPIs and performance targets • Develop and execute corrective action plans when targets are missed • Identify operational bottlenecks, inefficiencies, and risks in existing workflows • Propose and help implement process improvements to boost efficiency, accuracy, and cycle time • Validate and monitor results after changes are rolled out • Manage multiple operational and administrative projects at once, meeting deadlines and delivering high-quality outcomes • Create and maintain project plans, timelines, and regular status updates • Proactively handle risks, dependencies, and competing priorities with minimal supervision • Support rollout of new processes and workflows across brands • Develop and deliver training materials and sessions to drive successful team adoption • Act as the go-to contact for process questions and continuous improvement feedback • Summarize progress, outcomes, and risks for leadership and cross-functional stakeholders • Prepare clear, concise reports and presentations on operational performance and project status • Maintain consistent communication across brands to ensure alignment and transparency • First 90 days focus • Audit and document current workflows for three primary brands • Build a centralized project tracking dashboard in Monday.com • Identify and prioritize the top three operational bottlenecks delaying program delivery
Similar Jobs
No credit card. Takes 10 seconds.