OpenTable - Localization Operations Specialist (Contractor)
Requirements
• Experience in localization operations, localization project coordination, translation technology or content operations. • Practical understanding of the localization lifecycle from source preparation through delivery and QA. • Experience using a translation management system, localization platform or related content workflow tools. • Working knowledge of product strings and localization concepts such as keys, placeholders, resource files, locales, branches and versions. • Experience managing multiple projects, stakeholders and deadlines in a fast-moving environment. • Strong troubleshooting and problem-solving skills, with the ability to investigate unclear or technical issues. • Comfortable working with integrations, connectors, APIs, imports/exports or system-to-system handoffs. • Clear communication skills and strong attention to detail. • A proactive, curious and solution-oriented mindset; you look for ways to make work simpler, faster and more reliable. • Comfortable working with evolving processes, new tools and changing priorities. • Plus to have • Experience with Phrase or another modern translation management platform. • Hands-on experience with Figma, Braze, GitHub, Jira, CMS platforms or customer communication systems. • Familiarity with LLMs, AI translation, machine translation post-editing, quality estimation, prompt design or AI features in localization tools. • Basic technical fluency with JSON, CSV, XML, HTML, resource files or API documentation. • Experience supporting product, UX, marketing, CRM, support, SEO or multimedia localization. • Experience working with language service providers, linguists or vendor delivery teams. • Familiarity with internationalization topics such as pluralization, text expansion, date and number formats, currencies and locale-specific requirements. • Experience using spreadsheets, dashboards or reporting to monitor localization performance. • This role is a strong fit for a localization “jack of all trades”: someone operationally dependable, technically curious, comfortable getting into the detail and relentless about finding a workable solution. The scope reflects OpenTable’s move toward more integrated, automated and AI-enabled localization operations as international demand grows.
Responsibilities
• Manage localization requests from scoping and preparation through translation, review, QA and delivery. • Coordinate priorities, deadlines, dependencies, stakeholders and external language resources. • Operate and improve localization workflows across tools and integrations, including systems such as Figma, Braze and similar platforms. • Investigate issues such as missing strings, failed syncs, incorrect statuses, formatting problems, placeholders and duplicate content. • Work with product strings, keys, resource files, locales, branches, versions and context. • Support AI-enabled localization workflows, including AI translation, content generation, post-editing, quality checks and automation. • Identify recurring problems and turn them into better documentation, templates, automation or processes.
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