veeva - Systems - Senior Safety Domain Expert
Requirements
• 5+ years of active experience in Pharmacovigilance / Drug Safety Operations • Deep tactical understanding of day-to-day case processing workflows, intake, validation criteria, database reconciliation, and global expedited reporting timelines • Strategic PV Operations expertise with a clear vision of how PV operating models are evolving toward automation and digital transformation • Demonstrated AI experience, including active involvement with AI-driven software, automated workflow tools, agentic AI, or machine learning applications in pharmacovigilance or life sciences • Strong ability to bridge PV operational knowledge with technical product teams and present confidently to executive customers • Prior experience contributing to the design, implementation, or user-acceptance testing (UAT) of automated pharmacovigilance intake solutions • ## Interviewing with Veeva • We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume. • Within 3 days, you will receive a link to a personality assessment administered by a third party. • Once you complete the assessment, our team will review your full application package and follow up via email with our decision. • If moving to the interview stage, the process is as follows: • A conversation with the hiring manager • A practical case exercise • A final conversation with our group's Senior Leader. • Once all interviews are complete, the manager will be in touch with a final decision. • Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Responsibilities
• End-to-End Workflow Guidance: Advise product and engineering teams on the detailed steps of safety case intake, triage, validation, and advanced data reconciliation workflows • AI Calibration & Verification: Actively review, evaluate, and verify AI-driven platform outputs across case intake and processing steps to ensure maximum precision, accuracy, and safety compliance • Strategic PV Ops Vision: Translate macro industry trends and operational shifts in PV into actionable platform capabilities and long-term automation strategies • Early Adopter Engagement: Interact directly with PV leads and processing specialists at early adopter organizations, translating their feedback into actionable platform enhancements • Stress-Test Scenario Building: Map out highly complex, multi-variable safety case scenarios to rigorously evaluate and calibrate the platform's reasoning boundaries
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