PerfectServe - Senior Platform Engineer - US Remote
Requirements
• Depth in AWS is the core requirement for this role: • Networking — VPC design, cross-region and cross-account data movement, private connectivity, VPN • Networking • IAM — able to design least-privilege access, not only apply an existing policy • Databases — RDS, Aurora, SQL Server, including read replicas • Databases • Storage — S3, including access patterns and bucket policy • Storage • Alongside that: • Terraform or CDK to a production standard • Kubernetes administration, and GitOps delivery with Argo CD or similar • Ownership of CI/CD pipelines • A preference for automation over manual intervention, including autoscaling and self-healing rather than hands-on fixes • Cloud data warehouse platform administration • Database replication, particularly SQL Server • Managed message infrastructure (RabbitMQ, Amazon MQ) • Healthcare or another regulated, audited environment
Responsibilities
• Own the AWS infrastructure for the data platform, defined as code • Build and maintain the deployment path, using GitOps and continuous delivery • Design least-privilege access to production data sources — credentials, network routes, and permissions that hold up to scrutiny • Stand up observability for the platform so reliability is built in rather than added later • Administer the Kubernetes workloads the platform runs on • Partner with our security team, which matters here given protected health information and multiple tenants • Automate the operational work rather than performing it by hand
Benefits
• Plenty of platform roles are about keeping existing infrastructure running. This one is about building the path that lets a new platform touch production data at all — in an environment with protected health information, multiple tenants, and systems clinicians rely on overnight. • That constraint is the interesting part. "Give the pipeline database access" is easy anywhere without rules. Doing it with least-privilege credentials, a fully auditable deployment path, and no manual escape hatches is an actual engineering problem, and it is the one you would own. • You will also be doing it at the start, when the decisions are still open — rather than inheriting someone's access model and being asked to defend it. • At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation. • We offer a salary range of $140,000-160,000 USD per year, with compensation tailored to your background, strengths, and potential to grow within the team.The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. • $140,000-160,000 USD • Remote first work environment • Health, Dental, Vision, Life and Disability Insurance options available day one. • 401K - with match and immediately vested. • 17 company holidays, 2 floating holidays plus competitive paid time off policy • Internal Advancement Opportunities • PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
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