Horace Mann - Technical Release Coordinator
Requirements
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience. • More than five years of technology experience, including one to four years of relevant experience coordinating projects or software releases across multiple teams. • Experience managing releases of varying size, scope, complexity, and business impact. • Knowledge of the software development lifecycle. • Experience working with change management processes and production deployments. • Hands-on software development experience using object-oriented programming concepts. • Experience with code merges, branching strategies, build processes, and deployment activities. • General understanding of Agile development practices. • General understanding of ITIL practices. • Ability to participate in scheduled off-hours, weekend, or emergency release activities. • Experience coordinating releases in a complex enterprise environment. • Familiarity with automated build and deployment processes, CI/CD pipelines, and release-management tools. • Experience supporting Change Advisory Board processes and IT governance controls. • Experience coordinating infrastructure or application-environment provisioning. • Knowledge of configuration management, source control, and production validation practices. • Strong planning, organization, and project-coordination skills. • Ability to manage multiple releases, deadlines, and technical dependencies simultaneously. • Strong risk-identification, problem-solving, and escalation skills. • Ability to communicate technical release information clearly to technical and nontechnical stakeholders. • Strong attention to detail and commitment to accurate documentation. • Ability to influence teams and drive activities to completion without direct authority. • Sound judgment when evaluating release readiness, risk, and production impact. • Ability to remain composed and make timely decisions during high-impact deployments or production issues. • Commitment to process improvement, operational stability, and high-quality release outcomes.
Responsibilities
• Coordinate regularly scheduled releases, out-of-cycle deployments, and emergency fixes across multiple teams. • Facilitate release-planning meetings to determine scope, sequencing, timelines, dependencies, and deployment requirements. • Develop and document release recommendations, including: • Release scope and schedule • Deliverables and component listings • Testing and validation requirements • Implementation steps • Risk-mitigation and rollback plans • Establish release-readiness criteria and track projects through the change-ticket lifecycle. • Ensure change tickets are complete and include required testing documentation, implementation instructions, approvals, and rollback plans. • Create and maintain the consolidated release calendar, configuration plan, deployment schedule, and stakeholder communications. • Prepare for and participate in Change Advisory Board meetings, deployment-planning sessions, and implementation-readiness reviews. • Identify scheduling conflicts, missing requirements, technical dependencies, and risks that could affect release outcomes. • Direct off-hours release activities, including deployment coordination, status reporting, issue escalation, and resolution. • Coordinate mock deployments, pre-production checklists, production implementation, and post-production verification. • Compile and review deployment and validation instructions in partnership with development and technical teams. • Package and stage production-ready release artifacts. • Coordinate the provisioning and readiness of infrastructure resources and environments. • Establish and enforce controls for build management, release management, and production change control. • Provide input on code-branching and code-merge strategies to project delivery teams and IT stakeholders. • Collaborate with technical resources to improve and automate build and deployment processes. • Communicate release status, business impact, expected duration, issues, and outcomes before, during, and after deployments. • Lead release-review meetings, capture lessons learned, and incorporate improvements into future releases. • Maintain release templates, process documentation, procedures, and best practices. • Promote continuous improvement across change, build, configuration, and release-management processes.
Benefits
• Salary is commensurate to experience, location, etc. • Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. • We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
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