Engine - Associate Director, Strategy & Operations
Requirements
• 8+ years in corporate travel / TMC operations or strategy & operations, including 2–3 years in a senior operating or lead capacity. • A track record of turning strategy into executed outcomes in a fast-moving, scaling business. • Strong cross-functional coordination — able to align and influence senior stakeholders without direct authority. • A decisive, creative problem-solver and doer who drives work to completion rather than passing it on. • Comfort being client-facing and representing the business externally. • Fluency with modern technology and operating tools, and strong communication and expectation-setting. • We accept applications for this role on an ongoing basis. We review applications as they are received and encourage interested candidates to apply early. • CompensationOur compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, all roles receive equity. Depending on the role, total compensation may also include an annual bonus. Your recruiter will share your complete compensation package as you move through the process.
Responsibilities
• Operationalize strategy — take defined Options Travel strategies and initiatives from plan through execution to measurable outcome, and report results to the CEO and stakeholders. • Operationalize strategy — • Drive cross-division operating rhythm — set the cadence and coordination across Sales, Operations, the online booking tool (OBT), Account Management, and Accounting to keep initiatives aligned and moving. • Drive cross-division operating rhythm — • Serve as the Options–Engine liaison — the day-to-day point of contact once the online booking tool is live, resolving issues and coordinating fixes, pricing, and technology needs. • Serve as the Options–Engine liaison — • Coordinate contracts and legal — organize Options Travel contracts and partner with Engine counsel to keep agreements current and moving. • Coordinate contracts and legal — • Solve problems with clients — engage directly with clients to resolve issues and support retention and growth, in partnership with the CEO and division leaders. • Solve problems with clients — • Improve how the business runs — identify and implement new processes that increase scalability and operational efficiency. • Improve how the business runs — • Support other initiatives as needed — as bandwidth allows, help build out partner-network and global-fulfillment efforts. • Support other initiatives as needed —
Benefits
• $179,000—$248,000 USD • The Engine Edge: Perks & CompensationWe believe in rewarding great work with great benefits: • Compensation: Competitive base pay tied to role and experience, with equity for all employees. Some roles are also eligible for bonuses or commissions. • Benefits: Check out our full list at engine.com/culture • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed. • Environments for Success: • Perks and benefits may vary based on employment type, location, and more
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