pine-services - Senior Sage Intacct Consultant
Requirements
• Proven experience implementing and supporting Sage Intacct in a consulting environment. • Ability to work independently across multiple client engagements without close oversight. • Strong project management instincts — milestone tracking, budget awareness, and change order management. • Client-facing communication skills, with the ability to set expectations, deliver updates, and navigate difficult conversations professionally. • Experience mentoring or providing guidance to less experienced consultants. • Passion for making clients’ lives better through technology — a genuine can-do attitude. • Honest, direct, and results-oriented — acts with urgency and does what’s right, not just what’s easy. • Advanced Sage Intacct certifications, particularly in CRE, Dynamic Allocations, or Global Consolidations. • Experience working within a structured project methodology alongside dedicated Project Managers. • Familiarity with Sage Intacct publisher escalation processes.
Responsibilities
• Lead new Sage Intacct implementations and add-on module engagements, working closely with clients and Project Managers to keep projects in scope and on budget. • Provide timely client support — resolving cases or transitioning to publisher support within 24 hours, with at least weekly client updates throughout. • Escalate publisher cases proactively when meaningful updates aren’t received, and maintain high CSAT across your portfolio. • Manage multiple projects simultaneously without micromanagement — hitting milestones consistently and flagging risks early. • Identify out-of-scope items, discuss with Project Managers, and assist with change orders in a timely manner. • Keep project plans accurate and up to date, reflecting true effort and major tasks required to complete engagements. • Mentor junior consultants — participating in leveling chats, group meetings, and contributing to best practices and process improvements. • Stay ahead of Sage Intacct product releases and understand how new functionality will impact your clients now and in the future. • Work toward advanced module certifications, including CRE, Dynamic Allocations, and Global Consolidations. • ## What They're Looking For
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