Scale Army Careers - Operations Manager (Sales Development & Systems)
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Requirements
• Basic experience supporting existing systems and processes • Intermediate experience managing outbound channels and tools independently • Advanced experience optimizing workflows, tools, and performance across channels • Expert experience designing and scaling sales operations systems and strategy • Select all that apply • Email outreach campaigns • Phone outreach / cold calling systems • LinkedIn prospecting strategies • Data enrichment and lead sourcing workflows • None of the above • Managing CRM data and pipelnie tracking • Building or optimizing sales processes • Reporting on sales performance and conversion metrics • Managing or evaluating sales tools and tech stack • None of the above • Describe your experience with email deliverability. How have you handled domain warming, sending limits (e.g., ~50 emails/day), and ensured emails consistently land in inboxes without getting flagged or blacklisted? • How do you approach analyzing sales data to identify inefficiencies and improve pipeline performance? • What experience do you have with scaled outbound calling or texting? Which auto-dialers or systems have you used, and how did you ensure compliance with regulations while maintaining efficiency? • Your provided rate will be shared with clients. Changing it later may disqualify you. The job description contains the role's budget. • Select the tools you are comfortable using to manage projects, assign tasks, or track progress. • Google Workspace (Chat & Meet) • Choose the CRM platforms you’re familiar with for managing contacts, tracking sales, and organizing customer data. • Select the tools you’ve used to design, create content, or run marketing campaigns. • ActiveCampaign/Brevo/Kalviyo/MailChimp • Adobe After Effects • Adobe Illustrator • Adobe Photoshop • Adobe Premiere Pro • Buffer / Hootsuite • Google Analytics (GA4) • Meta Ads Manager • Meta Business Suite (Facebook/Instagram Ads Manager) • Select any AI tools or platforms you've used to assist in work, automate tasks, or generate content. • DALL-E / Midjourney • Jasper.ai / Copy.ai • Select the programming languages and frameworks you’re skilled in for building and enhancing web applications. • AWS / Azure / Google Cloud Platform (GCP) • Google Cloud Platform (GCP) • Python (Django / Flask)
Responsibilities
• Outbound Sales Channels & Tech Stack Management • Build and optimize outbound sales channels, including email, phone outreach, and LinkedIn prospecting. • Implement and maintain a streamlined sales tech stack to support both sales and marketing teams. • Research and manage platforms and data enrichment tools to ensure accurate and up-to-date lead data. • Sales Process Optimization & Execution • Set up and refine sales processes to ensure alignment and efficiency across all outbound channels. • Work closely with the sales team to improve outreach strategies and execution using existing tools and systems. • Reporting & Analytics • Track and report on key sales metrics, including performance, conversion rates, and pipeline health. • Use data analysis to identify trends, inefficiencies, and opportunities for improvement within the sales process. • Collaboration & Strategy • Collaborate with sales, marketing, and operations teams to strengthen outbound strategies. • Support sales enablement by ensuring effective use of tools and resources for lead generation and conversion. • AI Tool Utilization (Bonus) • Leverage AI tools to improve workflows, automate processes, and enhance data enrichment and reporting where applicable.
Benefits
• $1.7K – $2.2K per month • Final compensation is set after evaluating experience and location. • This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. • Our client is a fast-growing company specializing in AI-driven automation solutions designed to optimize operational workflows for B2B organizations. They focus on improving efficiency across back-office operations, particularly within sales and customer engagement strategies. With a collaborative culture and a strong commitment to leveraging advanced technology, they continue to scale and are seeking a Sales Operations Manager to further develop outbound channels and optimize their sales tech stack. • Location • Fully Remote | 9 AM - 5 PM EST
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