G-P - Senior/Principal Technical Program Manager

Remote - Ireland (Remote-First)1w ago

Remote Principal EMEA Artificial Intelligence Software Program Manager Principal Program Management Jira Team Management Customer Relations SAFe CSM Workday Salesforce Zendesk Reporting

Requirements

• 7+ years of experience in technical program management, demonstrating a strong track record of successfully delivering complex programs in a technology driven Saas environment. • Direct experience with AI-driven development lifecycles and utilizing AI/Agentic workflows to optimize program management architectures. • Proficiency in Agile program management methodologies and tools (Jira, Rally, etc.), with a deep understanding of software development lifecycle (SDLC). • Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. • Thrive in a culture of ownership, delivery, and innovation. • Ability to communicate at all levels with clarity and precision, both written and verbal • Excellent problem-solving abilities, strategic thinking, and decision-making skills in high-pressure situations. • Proven ability to manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines. • Experience and familiarity with industry-standard project management software products such as Jira, and Google Suite. • BS in Computer Science or Engineering or related equivalent work experience • Agile Certification (such as Scrum Alliance Scrum Master (CSM) or Scaled Agile SAFe Agilist (SA)) required. • Experience with Salesforce, Zendesk, Workday preferred. • Deep proficiency in the rapidly evolving AI landscape (LLMs, generative AI, agentic frameworks) with a demonstrated ability to integrate these capabilities into practical, future-proof program management strategies. • Effective presenter, negotiator, and collaborator who can communicate with clarity and precision at all levels of the organization. • A strategic mindset equally passionate about business outcomes and deep technology. • The annual gross fixed pay range for this position is €78,000 - €116.500 plus variable compensation • Our ranges are established using objective market benchmarking data for this level of work. Final placement within the range is determined by gender-neutral criteria, including the candidate's relevant skills, experience, and specific qualifications for the role. • Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows: • Sales Roles: This position is eligible for a commission structure in addition to base salary. • Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.

Responsibilities

• Lead and manage the end-to-end lifecycle of multiple technical programs related to our sales and customer support ecosystem, ensuring alignment with organizational goals, timelines, and quality standards. • Define program scope, objectives, and success criteria, developing detailed plans, roadmaps, success criteria and outcomes. • Work closely with cross-functional teams, including Technology, Engineering, Product Management, Operations and Sales to prioritize work, resolve issues, and drive decision-making. • Drive, enable and lead customer focused, agile delivery. • Understand our sales and customer support ways of working, and delivery solutions that optimize their effectiveness and efficiency. • Champion best practices enterprise-wide by continuously iterating on Program Management processes and capturing best practices. • Foster effective communication and collaboration among team members, facilitating meetings, status updates, and regular reporting on program progress.

Benefits

• G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more. • Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job. • United States: California or Philadelphia • Pennsylvania, • G-P. Global Made Possible.