inbeat-agency - Senior IT Manager

Remote - ET (Eastern)3mo ago

Remote Senior NA Cloud Computing Software IT Manager Azure Google Workspace Documentation Procurement Outreach

Requirements

• 5+ years of hands-on IT ownership at a remote-first Startup or Scale-up, ideally a marketing or creative agency, or a tech startup. • Experience building an IT function from scratch, or meaningfully restructuring one. • Deep, practical BYOD experience securing a distributed, contractor-heavy workforce. • Strong identity and access management foundation (Azure AD + Google Workspace). • A builder mindset. You ship systems that run without you. • Applied experience with NIST CSF, ISO 27001, or SOC 2 type II + working knowledge of GDPR / CCPA. • Excellent written communication. Documentation is a first-class deliverable here. • Familiarity with POPIA (South Africa) and or PIPEDA (Canada). • CISSP, CISM, CompTIA Security+, or equivalent certification (not required). • Experience handling enterprise security questionnaires and client procurement alignment. • Prior portfolio / multi-entity IT experience. • Awareness of CASL as it relates to influencer and campaign outreach. • NOT A GREAT FIT IF • Your experience is tied to a helpdesk ticket queue. • You come from a 10,000+ person corporate IT department and haven't worked in a high-paced startup environment • You want to advise and move on. This is an ownership role for someone looking for a long-term career growth track.

Responsibilities

• Own the IT function end-to-end. Systems, identity, access, onboarding, offboarding, tooling, and vendor relationships across every portfolio company. • Design for BYOD and distributed teams. Build a security posture that works for personal devices, contractor workflows, and cross-border data realities. • Rationalise the stack. Kill shadow IT, consolidate overlapping SaaS tools, and deliver visible monthly savings on platforms like Figma, Notion, Airtable, Adobe Suite and their cousins. • Stand up baseline security. MFA, SSO, endpoint protection, incident response, and a living risk register aligned to NIST CSF or ISO 27001. • Get us client-ready. Microsoft 365 setup that just works, enterprise security questionnaires answered without scrambling, and a trajectory toward SOC 2 Type II and GDPR-grade data handling. • Lead, write, document. Turn tribal knowledge into runbooks. Explain IT risk and tradeoffs in plain English. Build the function so it doesn't depend on you.

Benefits

• You build the function. No legacy system to maintain. No politics to dismantle. A clean sheet and real leadership scope. • Real leverage. Every system you design touches ~200 people across 15+ countries from day one. • Clear path to grow. Room to build the team beneath you as the portfolio scales and acquires. • Remote by design. Work from anywhere with EST / CAT overlap. Contractor-friendly setup. • A leadership team that wants an IT function. The mandate, the budget, and the backing are in place — that's why we're hiring.