NexGen Cloud - IT Operations Manager
Requirements
• PowerShell or scripting experience for automation and administration tasks • Familiarity with information security principles and working alongside a security function • Experience administering HubSpot or equivalent CRM platforms • Microsoft certifications (M365 Fundamentals, Endpoint Administrator, or equivalent) • Background in a high-growth technology company or scale-up • Spanish language skills
Responsibilities
• Rather than a long checklist, here's what success in this role looks like: • Own the Microsoft 365 environment — Entra ID, Intune, Exchange Online, SharePoint, Teams — and keep it reliable, well-configured, and properly documented • Manage the full lifecycle of our device fleet across London, Marbella, and future sites: procurement, deployment, patching, and retirement • Administer our SaaS platforms — Atlassian, Slack, Zoom, HubSpot — keeping access, licensing, and integrations in order • Build and maintain workflow automation in Power Automate, including the IT mechanics of onboarding and offboarding • Serve as the primary IT support contact across all offices, resolving issues quickly and keeping end users informed • Work closely with the Security Operations Engineer to implement and maintain access controls and configuration standards, and escalate security-relevant events promptly • Manage IT vendors and procurement, holding suppliers to their SLAs and keeping licence renewals and contracts on track • We're more interested in how you think and work than in a perfect CV. You'll likely bring: • Essential • 5+ years of hands-on Microsoft 365 administration — Entra ID, Intune, Exchange Online, SharePoint, and Teams • Solid experience with Microsoft Power Automate and SharePoint-based workflow automation • Experience managing a corporate device fleet across Windows and macOS using Intune or equivalent MDM • Proficiency in SaaS administration, particularly Atlassian (Jira and Confluence) and Slack • Experience supporting end users across multiple offices or a distributed environment • Strong troubleshooting instincts and the ability to manage competing priorities without losing grip on the detail
Benefits
• Competitive salary and annual discretionary bonus scheme • Employee wellbeing benefits • 25 days of holiday, plus public holidays • Flexible working arrangements (remote or hybrid, depending on role and location) • Real ownership and autonomy, with the trust to take initiative and experiment • The opportunity to make a visible, meaningful impact as we scale • Clear career progression and growth opportunities in a fast-growing company • A collaborative, international culture built on trust, transparency, and ownership • The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues • MORE INFORMATION • Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases, and exciting news in the neocloud space.
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