WellTheory - People Ops Generalist

• Run multi-state payroll. Run bi-weekly payroll accurately and on time in Gusto and Deel for our employees and contractors, and keep our HRIS systems up to date with changes to compensation, time off, benefits, onboarding, and offboarding. • Run multi-state payroll. • Own compliance across dozens of states. Set up new states for payroll taxes, workers' comp, and unemployment insurance as we hire in new places; reconcile failed filings; manage our inbound HR virtual mailbox; and read and respond to letters from vendors and government agencies. • Own compliance across dozens of states. • Be the go-to partner for employees. Serve as a trusted, confidential first point of contact for employee questions and employee relations issues, applying sound judgment and escalating to the Head of People when needed. • Be the go-to partner for employees. • Support employees through benefits, leaves, and accommodations. Help employees navigate benefits questions, support open enrollment, and manage the intake and processing of leaves, accommodations, and other time off requests with care and confidentiality. • Support employees through benefits, leaves, and accommodations. • Keep our policies current. Review and continually update our collection of HR policies and practices so they keep pace with our growth and with changing federal and state employment law. • Keep our policies current. • Own onboarding and offboarding. Oversee and continuously improve our onboarding and offboarding processes so every employee has a smooth, consistent experience from their first day through their last. • Own onboarding and offboarding. • Automate the repeatable with AI. Continually build new ways to automate repeatable People Ops tasks with AI, while applying a high degree of judgment, attention to detail, and HR expertise to critical people decisions. • Automate the repeatable with AI. • You Might Be a Great Fit If You... • Have 4-7+ years of experience in People Operations or HR, ideally at a fast-growing startup, including hands-on ownership of payroll • Have run multi-state payroll and compliance — you've registered a company in a new state, responded to agency notices, and untangled a failed tax filing • Have a strong working knowledge of federal and state employment law, including leaves of absence (FMLA and state leave programs), ADA accommodations, and wage and hour rules • Have exceptional attention to detail and take pride in getting things right the first time — especially when it comes to people's pay • Are discreet, empathetic, and steady — employees trust you with sensitive situations, and you balance care for the individual with what's right for the company • Get energy from building systems: you spot repeatable work and find ways to streamline or automate it, and you're excited to use AI tools like Claude to do it • Thrive in a fully remote, fast-paced environment and can juggle many time-sensitive priorities without letting anything slip