deliveroo - Commercial City Manager - Oxford/Swindon/Newbury
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Requirements
• Proven experience in account/relationship management, sales or strategy roles • Results and target oriented • Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement • A mixture of field based (2-3 days per week) and office/home working (2-3 days per week) • A UK driving licence and use of a car
Responsibilities
• Be the local expert for the cities/areas you own in East England - Oxford/Swindon/Newbury. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area. • Draw insights from data to improve our customer proposition neighbourhood by neighbourhood • Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth • Work with Account Managers based in your cities/areas to support the growth of local hero brands • Identify and sign up new and top local favourites to Deliveroo and set them up for success • Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on. • Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, Operations and Account Management teams • Maximise the potential of marketing opportunities in the area by encouraging restaurant participation
Benefits
• At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. • We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: • 🔧 Make a visible impact every day • Your work directly improves experiences for customers, partners and riders. • 🌱 Learn fast in an entrepreneurial environment • Work close to the market with autonomy, pace and real responsibility. • 🧠 Build a career, not just a role • Stretch yourself, develop new skills and grow as the business evolves. • 🌎 Deliver together in an inclusive culture • Collaborative, values-driven teams that support how you work best. • We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. • Our Global Structure • Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. • Diversity, Equity and Inclusion • At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. • We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
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