zilch - Senior Product Designer
Requirements
• Demonstrated experience working in a cross functional team, designing consumer facing products. • You enjoy thinking through complex product challenges and care about solving the right problem. • You have a well-trained eye for exceptional visual design/UI execution. You care about getting things right - one pixel off is a big deal. • Think strategically about product and design at every level, communicating decisions with clarity and confidence and producing work built to last • Are well versed at working with disciplines in your work to achieve the best outcome, such as user research, content, and engineering. • Are a fantastic storyteller, communicating your thinking and design decisions in a way that brings stakeholders along on the journey with you • Experience using and helping to maintain a design system. • Proven experience advocating for users and applying learnings from research into your design. • Ability to analyse product experiments. • Be an advocate for design, with an understanding and ability to articulate how it helps reach business goals. • You are someone that likes to experiment with new ways of working and AI tools to optimise your design process. • Professional Memberships. • Learning Suite for e-courses. • Internal Training Programmes. • FCA & Regulatory training.
Responsibilities
• Take responsibility for the full design process from collaborative research, conception, testing, full journey specs and developer collaboration, through to UX measurement of the launched product. • Coach and mentor your fellow designers, leading critique sessions to help develop a consistently strong holistic experience. • Nurture consistency across different pieces of design work and strengthen the bar we set for the quality of our collective output. • Design customer journeys, create prototypes, user test and measure the success of potential product launches. • Help define and deliver products that are enjoyable to use with a high level of craft and attention to detail. • Work collaboratively to manage and improve our scalable design system that meets product and business goals. • Carry out user research through a range of qualitative and quantitative methods to understand the user experience. • Identify key success metrics of the products you’re on and measure their success from a customer and business perspective. • You’ll work closely with our Head of Product Design and Product Managers to align on goals, priorities, direction, and feedback. • Document pattern libraries and style guides, updating as we evolve. • Review the performance of the release, identify learnings, and suggest ways to shape the future product.
Benefits
• Pension scheme. • Death in Service scheme. • Income Protection. • Permanent employees enjoy access to our Share Options Scheme. • 5% back on in-app purchases. • £200 for WFH Setup. • Health & Wellbeing: • Private Medical Insurance including; • GP consultations (video, telephone or face-to-face). • Prescribed medication. • In-patient, day-patient and out-patient care. • Mental health support. • Optical, dental & audiological cover. • Physiotherapy. • Advanced cancer cover. • Menopause support. • Employee Assistance Programme including: • Unlimited mental health sessions. • 24/7 remote GP & physiotherapy. • 24/7 helpline for emotional & practical support. • Savings & discounts on everyday shopping. • 1:1 personalised well-being consultations. • Gym membership discounts. • Family Friendly Policies: • Enhanced maternity pay. • Enhanced paternity pay. • Enhanced adoption pay. • Enhanced shared parental leave. • Learning & Development: • Hybrid working: office-based Monday, Wednesday, and Thursday; remote working Tuesday and Friday • Casual dress code. • Workplace socials. • Healthy snacks.
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