ion - Quality Assurance Manager, London

London1mo ago

In Office Senior EMEA Banking Fintech Quality Control Manager Selenium Playwright Quality Assurance Team Leadership Reporting Governance

Requirements

• 7-15 years of experience in Quality Assurance, Software Testing, or Quality Engineering roles. • Demonstrated experience leading QA teams and driving quality initiatives within complex software delivery organisations. • Experience defining and implementing QA strategies, operating models, or quality transformation initiatives. • Proven ability to influence senior stakeholders and work effectively across business and technology teams. • Strong understanding of quality engineering and test automation practices, including exposure to tools such as Selenium, Playwright, Cucumber, Perfecto, or similar technologies. • Experience defining testing strategies, quality processes, and governance frameworks across large-scale programmes or projects. • Strong understanding of Agile software delivery methodologies and modern software development practices. • Experience within financial services environments is advantageous; exposure to commercial banking or other regulated industries is a plus.

Responsibilities

• Define and drive the overall QA strategy, operating model, and roadmap across a large-scale commercial banking transformation programme. • Establish quality governance, standards, metrics, and reporting frameworks to ensure consistent quality outcomes across delivery teams. • Lead and mentor QA engineers, fostering a culture of quality, continuous improvement, and accountability. • Partner with client stakeholders, leadership, product owners, and engineering teams to align quality objectives with business priorities and delivery goals. • Drive the adoption of consistent quality engineering practices, including test automation, continuous testing, and shift-left approaches. • Identify and manage quality, delivery, and operational risks, providing recommendations and mitigation strategies to stakeholders. • Oversee testing approaches across applications and platforms, ensuring appropriate coverage and support for business-critical solutions. • Actively contribute to improving software quality and delivery effectiveness across client engagements.