OpenPayd - Quality Control Lead

London£3k/month2mo ago

In Office Staff EMEA Banking Fintech Quality Control Inspector Quality Control Manager Research Assistant Quality Assurance Quality Control Reporting Due Diligence Talent Acquisition

Requirements

• Experience in Quality Control, Quality Assurance, or a similar operational oversight role • Strong understanding of KYC, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and customer lifecycle management processes • Knowledge of transaction monitoring and financial crime controls • Excellent attention to detail and analytical skills • Strong written and verbal communication skills • Ability to assess complex cases and apply policies consistently • Experience producing reports and management information. Experience within fintech, payments, banking, or other regulated financial services environments • Understanding of AML, sanctions, fraud, and financial crime regulations. • Experience with quality assurance frameworks, audit methodologies, or compliance testing. • Familiarity with case management and workflow systems

Benefits

• Personal training budget - £3000 • Cycle to Work scheme • Discounted gym membership - £80 towards any gym • Corporate discounts via PerkBox • Company Pension plan • Health, Dental & Life Insurance • Wednesday office breakfasts, office fruits and a full bar & regular team socials • 25 days annual leave plus the Bank Holidays, extra day off for Birthday & Social Volunteering • We’d like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. • We are looking forward to receiving your CV. • OpenPayd Talent Team • To all recruitment agencies: OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.