Grüns - Quality Assurance Manager, International
Requirements
• Has a minimum of 5 years of quality assurance experience in food, beverage, dietary supplement, or consumer health, with meaningful time spent on products sold outside the US • Has hands-on EU and international quality experience. You've managed quality processes for food, dietary supplement, or consumer health products sold in the EU and across multiple regulatory jurisdictions, and you understand how quality and regulatory requirements differ by market • Has working knowledge of EU food and food supplement quality requirements, including GMP and food safety requirements, HACCP, traceability and recall, allergen management, specifications, supplier and contract manufacturer controls, analytical testing, stability, change control, product release, and labeling and claims oversight. Experience across multiple EU member states is a strong plus • Has real depth in core quality systems: you've owned CAPAs, investigations, root cause analysis, specification creation, document control, and change control, not just participated in them • Has qualified, audited, and managed external manufacturers and co-packers, and held them to account • Has owned or contributed materially to a recall, withdrawal, or market action, and knows what good looks like under pressure • Is comfortable owning stability protocols and managing third-party labs • Can work across US, UK/EU, and Asia time zones with a distributed team and external partners
Responsibilities
• Release finished products only after verifying specs, COAs, manufacturing docs, deviations, and market-specific requirements • Own consumer complaint intake and triage across level 1, 2, and 3 • Build and run traceability, recall/withdrawal, mock recall, complaint, adverse-event, and food safety incident processes for EU products • Own supplier and contract manufacturer qualification: Quality Agreements, audits, CAPAs/SCARs, deviations, change controls, investigations, ongoing performance monitoring • Run BMT testing and oversee microbiological, chemical, allergen, contaminant, nutritional, and stability testing, including OOS/OOT investigations and third-party labs • Assess quality and regulatory risk on any formulation, ingredient, supplier, process, spec, packaging, or labeling change before it ships. Even a packaging color update can get held at customs in markets like China without sign-off • Partner with Regulatory Affairs to keep formulations, specs, labels, claims, and packaging compliant by market • Own quality oversight of international manufacturing, packaging, warehousing, and distribution partners, including 3PLs • Set and monitor international quality KPIs and keep us audit-ready
Benefits
• At Grüns, we are committed to offering a competitive total compensation package grounded in market data and aligned to our size, stage, industry, and geographic location. Compensation for this role will be benchmarked to the local market and may vary based on experience and country of hire. In addition to base compensation roles include a comprehensive benefits package designed to support your well-being, growth, and work-life balance. • For every role, we aim to have highly competitive compensation and opportunity for impact and career growth. • Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free Grüns, and a few more perks centered around health and well-being that we can't wait to tell you about!
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