iHerb - Sr. Software Engineer II - AI

• AI-driven SDLC : hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. The bar is not awareness; it is daily use in delivering real software. • Full-stack awareness: comfortable contributing across layers of the stack when needed; purely single-layer specialists are not the target profile. • Production ownership: experience owning features end-to-end from spec through deployment, observability, and on-call. Engineers here own what they ship; there is no separate ops handoff. • Code quality fundamentals: strong grasp of software design principles, automated testing, code review, and CI/CD. • Fully autonomous; drives technical decisions within the team; mentors junior engineers. • Python proficiency; comfortable building and operating production LLM applications. • Hands-on experience with at least one specialization: RAG and retrieval systems, LLM evaluation, agentic frameworks (LangChain, LlamaIndex, or similar), or LLM-based workflow automation. • Understanding of prompt engineering, context window management, and LLM output quality tradeoffs. • Familiarity with vector databases, embedding models, or semantic search. • High degree of accuracy and attention to detail • Excellent organization skills and ability to multi-task • Preferred: • Exposure to MLOps tooling or model deployment pipelines. • Contributions to internal developer tooling, golden path standards, or SDLC process improvements. • Experience with e-commerce platforms, product catalogs, or high-traffic consumer applications. • Experience working in globally distributed teams. • Track record of documenting architectural decisions, writing RFCs, or contributing to engineering wikis. • Equipment Knowledge: • Experience with Microsoft Office Suite (Word, Excel, PowerPoint) • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred • Generally requires a minimum of  10+ years of software engineering experience. • Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. • Judgment/Reasoning Ability:  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. • Judgment/Reasoning Ability: • Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical Demands: • Physical Demands: • Work Environment: The noise in the work environment is usually moderate. Other factors are: • Work Environment: • Work Environment: • Hectic, fast-paced with multi-level distractions • Professional, yet casual work environment • Office / Warehouse environment • Ability to work extended hours as required • Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. • Anticipated Pay Scale: • $187,000—$235,000 USD • Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. • Staffing Agency Submission Notice • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity • Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · • Embrace Diversity & Inclusion · Strive for Simplicity • iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.