Agoda - Technical Product Manager, Private Cloud Domain
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Requirements
• Experience working in or closely with production environments, with understanding of how services are deployed,operated, scaled, and supported in live systems. • Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed tooperate applications in production. • Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency. • 3+ years of experience in technical product or program management within a highly technical environment. • Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority. • Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams. • Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms. • Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions. • Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms. • Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact. • Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements. • Hands‑on experience with product and delivery tools such as JIRA and Confluence. • Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers tooperate services effectively at scale. • **This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.*** • #bangkok #sanjose #losangeles #sydney #melbourne #perth #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid • Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Responsibilities
• Own the full product lifecycle for production deployment and runtime platforms—from discovery and design through adoption and continuous improvement. • Define a clear long‑term vision for managing production services, including deployment, operating, scaling, upgrades, and decommissioning. • Partner with platform engineers, SREs, and service owners toidentify operational challenges and prioritize high‑impact platform capabilities. • Enable safer and more efficient releases through automation, standardization, and platform guardrails. • Drive visibility and controls around resource usage and cost, enabling teams tooptimize and right‑size their services. • Design and evolve self‑service capabilities and controls that allow teams to manage services independently while meeting reliability and security standards. • Balance delivery velocity with reliability, capacity management, and cost efficiency. • Define and track key metrics across the service lifecycle, including deployment frequency, change failure rates, resourceutilization, cost efficiency, and recovery time. • Communicate clearly across engineering and leadership, including during complex or high‑impact production situations. • Demonstrate strong ownership and execution, driving initiatives from concept through broad adoption across a large engineering organization. • Stay current with industry practices in CI/CD, cloud platforms, platform engineering, cost optimization, and large‑scale service operations, and apply them pragmatically. • What You’ll Need to Succeed: • Experience working in or closely with production environments, with understanding of how services are deployed,operated, scaled, and supported in live systems. • Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed tooperate applications in production. • Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency. • 3+ years of experience in technical product or program management within a highly technical environment. • Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority. • Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams. • Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms. • Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions. • Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms. • Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact. • Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements. • Hands‑on experience with product and delivery tools such as JIRA and Confluence. • Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers tooperate services effectively at scale. • **This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.*** • #bangkok #sanjose #losangeles #sydney #melbourne #perth #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid • Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
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