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checkout.com - Process Architect

London - Hybrid2d ago

In Office Principal EMEA Payments Recruiter Process Engineer Checkout.com Coaching Data Analysis

Requirements

• It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. • Life at Checkout.com http://Checkout.com • We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. • Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. • For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Responsibilities

• Supporting Merchant Operations by collaborating with key stakeholders to define and implement the required processes that will support the Merchant Care and Merchant Configuration teams. • Taking existing processes, unwinding, rebuilding and reimagining them so that they result in a frictionless world-class merchant experience. • Identifying business challenges via data analysis and collaboration with stakeholders. • Providing clear and concise presentation of findings and design plans to stakeholders globally. • Driving AI-driven process transformation and building custom workflow automations to streamline operations. • Coaching and partnering with frontline operations analysts to accelerate their AI tool adoption and foster self-sufficiency. • If you don't meet all the requirements but think you might be right for the role, please apply anyway. We are always keen to speak to people who connect with our mission and values.