onebrief - Partner Engagement Manager, U.S. European Command

Remote - Stuttgart, Baden-Württemberg, Germany$150k - $180k6mo ago

Remote EMEA Software Government Partner Manager Recruiter Coaching

Requirements

• Proven experience in leading operational planning within a military context, preferably at multi-star headquarters. • Exposure to large staff planning, through classical training in Professional Military Education or through service experience • Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks. • Proven ability to expand business presence within a customer location with emphasis on software or technology solutions. • Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams. • Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes. • You hold a current Top Secret clearance with eligibility for SCI and have the ability to access DOD facilities and installations. • You’re technically adept. You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer? • Customers trust you. You demonstrate strong interpersonal skills, develop rapport, align diverse perspectives, and communicate with clarity and influence. • You’re intense about our mission. It’s a core part of who you are • You’re proactive and adaptable. You see a problem and get to work. You’re comfortable working autonomously or in a cross-functional team, especially in a fast-paced or ambiguous setting • You communicate clearly, concisely, and candidly. Our Company relies on you to assess the situation within your account and effectively communicate your assessment and recommendations to inform strategic decisions. • Indicators of Success • This role will evolve as priorities change, but the outcomes below reflect what success typically looks like in the first six months. • A successful Partner Engagement Manager will: • Opinion and expertise are valued by the customer and company alike (rapport/trust) • Learns quick, identifies opportunities and drives progress within the account (Forward-leaning/ bias for action) • Open-minded and able to pivot when priorities shift (Adaptability/ Humility) • Notice to Third Party Recruitment Agencies • Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

Responsibilities

• Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement. • Understand, request, and effectively leverage Company resources to meet the goals of the Company. • Lead or support exercises. • Use your observations of our users to recommend product improvements. • Identify gaps between existing directorate workflows and effective Onebrief usage, then drive adoption through hands-on configuration, user coaching, and workflow optimization. • When responding to incidents (product is unavailable, broken, or not delighting the customer), coordinate with the customer and our product engineering team. • Align your team’s efforts to deliver the best customer experience, while coordinating with fellow Partner Engagement Managers to ensure planning and workflows remain synchronized across commands. • Enable expansion and upsell opportunities to Allies and Partners by instilling the Onebrief value proposition.

Benefits

• $150K – $180K • Offers Equity • Offers Bonus • Equity: Share in the company's success. • Equity • Flexible Work Environment: Remote-first organization* with flexible work hours and unlimited PTO.(*note that some roles are in-person, on-site with customers) • Flexible Work Environment • Comprehensive Health Coverage: Health, dental, vision, and life insurance. • Comprehensive Health Coverage • Retirement Plan: 401(k) plan with company match to secure your future. • Retirement Plan • Parental Leave: 8 weeks at 100% regardless of state. • Parental Leave • Company Retreats: Annual company summit trips. • Company Retreats • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Due to the nature of this role and access to classified information, an active U.S. security clearance is a strict requirement for employment. • Yes, I currently hold an active security clearance • No, I do not currently hold a clearance • Select the highest level of clearance currently active. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran