checkout.com - Partner Engagements Manager, Compliance Strategy

• Own the Compliance Strategy partner-engagement portfolio, prioritising work across banking partners, schemes and other strategic external stakeholders. • Lead annual KYC AML partner compliance reviews, partner onboarding or refreshes, complex RFIs and other material external engagements from planning through to closure. • Act as a senior Compliance representative in partner meetings, with high level input around Checkout’s compliance framework, risk management approach, policies, controls, governance and improvement plans with clarity and confidence. • Provide oversight and challenge to response packs, control narratives, policy summaries, presentations and supporting evidence, ensuring consistency, accuracy and appropriate ownership. • Lead compliance support for scheme, product-launch and geographic-expansion initiatives, ensuring external partner obligations and readiness requirements are identified, tracked and addressed. • Translate partner feedback, requests and emerging expectations into strategic recommendations, roadmap priorities, control enhancements and process improvements. • Build strong working relationships across Compliance, Legal, Risk, Product, Operations, Commercial, Finance, Technology and regional teams to align delivery and resolve dependencies. • Maintain clear governance over engagement risks, issues, decisions, action plans and remediation, escalating material matters to the Head of Compliance Strategy and relevant governance forums. • Produce concise and decision-useful updates for Compliance leadership, senior management and governance committees, including themes, trends, risks, commitments and delivery status. • Coach, develop and set clear expectations for Senior Analyst(s). • Create and implement a high-quality, scalable and collaborative partner-engagement framework. • Identify opportunities to use better data, tooling, workflow design and documentation to improve response quality, reduce duplication and increase the resilience of the Compliance operating model. • Represent Compliance Strategy in cross-functional strategic initiatives and take on other priorities that support long-term capability maturation. • Typically 3–5 years of experience in a similar role within compliance, regulatory compliance, risk, audit, legal or a related function in payments, fintech, banking or another regulated financial-services environment. • Demonstrable experience leading external partner, banking, scheme, audit, regulatory or due-diligence engagements. • Experience translating regulatory or partner expectations into practical requirements, delivery plans, governance and measurable improvements. • Experience leading complex, cross-functional workstreams with multiple stakeholders, dependencies and deadlines. • Experience coaching or managing people, setting priorities, giving feedback and creating clarity in a fast-moving environment. • Strong understanding of the payments ecosystem and the compliance expectations relevant to banking partners, payment schemes and regulated financial institutions. • Working knowledge of relevant compliance domains such as AML/CTF, sanctions, KYC/CDD/EDD, licensing, safeguarding, operational resilience, regulatory change or control assurance. • Excellent written and verbal communication, including the ability to present complex issues, defend recommendations and influence senior stakeholders. • Strong judgement and the confidence to challenge constructively, distinguish material from non-material issues and escalate appropriately. • Strong organisational, analytical and project-management skills, with a track record of delivering high-quality outcomes under pressure. • ICA, ACAMS or another relevant professional qualification is desirable. • Be The Owner: Set direction, create accountability and ensure commitments are delivered. • Talk Straight: Give clear, evidence-led advice and communicate difficult messages respectfully and early. • One Team: Build alignment across functions and regions, sharing context and bringing people with you. • No Room for Approximation: Set a high bar for accuracy, evidence, consistency and regulatory defensibility. • Athlete Mindset: Plan rigorously, raise the standard and keep improving the capability of the function. • Better Every Day: Turn recurring engagement friction into scalable processes, tools and operating-model improvements. • Pace Matters: Balance urgency with thoughtful risk judgement and disciplined execution. • Fundamentally Positive: Lead with trust, humility and a practical, solution-oriented approach. • WHAT SUCCESS LOOKS LIKE • Partner engagement framework is clearly documented with detailed SLAs and communicated to all relevant stakeholders. • Partner engagements are planned, governed and delivered consistently across the portfolio. • Checkout is represented externally through clear, accurate, credible and coherent compliance narratives. • Material risks, gaps and commitments are visible to the right stakeholders and managed through to resolution. • Scheme, product and geographic-expansion initiatives receive timely and practical Compliance Strategy support. • Partner feedback is converted into measurable improvements in processes, documentation, monitoring, tooling and capability. • The Senior Analyst(s) and wider stakeholder network have clear priorities, effective ways of working and opportunities to grow. • Compliance leadership has reliable management information to understand engagement themes, risks, capacity and progress.