DRW - Trade Support Engineer

• 1–3 years of experience in trade support, systems administration, site reliability engineering, or a related technical role (internships or projects count!) • Bachelor’s Degree in Computer Science, Engineering, or related STEM field • Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and ability to use common troubleshooting tools • Exposure to containerized applications (e.g., Docker, Kubernetes) is a plus • Ability to think through and troubleshoot technical problems under time pressure • Clear communication skills, written and verbal • Familiarity with scripting languages (e.g., Python, Bash, PowerShell) for basic automation tasks • Experience with Linux/Unix environments (basic command line skills) • What You’ll Be Working On: • Keeping trading systems healthy and available by proactively spotting and resolving potential issues • Responding to trader and engineer request with both urgency and understanding of the bigger operational context • Participating in the onboarding of new desks and systems, thinking ahead about how they’ll fit into the broader ecosystem • Learning the trading environment deeply so you can anticipate challenges and suggest improvements • What we Value: • Intent over Instruction: we’ll share what we’re trying to achieve; you’ll help determine the best way to get there • Intent over Instruction: • Responsibility and trustworthiness: you follow through and communicate progress and results clearly • Continuous learning and adaptability: when conditions change, you adjust while keeping the mission in mind • Collaboration: you seek input when needed but are comfortable making informed decisions yourself • You enjoy diagnosing problems and thinking creatively about solutions • You’re excited about fast-moving environments and want to see your work make an impact quickly • You learn by doing and feel comfortable diving into unfamiliar technology • For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice. • California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice. • #LI-PR1