PointClickCare - Principal Product Manager, Revenue Cycle Management

• 10+ years of product management or product ownership experience, with a track record of shipping software that customers adopt and value. • Bachelor’s degree or higher in business, computer science, or a healthcare-related field, or equivalent experience • Health tech experience, ideally involving financial or revenue cycle workflows. Prior RCM experience is not required. • Experience owning or significantly shaping a foundational capability, data domain, or shared system used by multiple products or teams, combined with customer-facing product experience. • Strong discovery skills across interviews, workflow analysis, usage data, and experimentation, with evidence that direct customer insight has shaped roadmap decisions. • Experience owning a roadmap and defending prioritization decisions, including decisions about what not to build. • Ability to work with engineers on data, integration, and migration trade-offs and explain the customer impact of technical decisions. • Hands-on experience using AI tools to improve work quality, speed, or outcomes, with sound judgment regarding accuracy, data privacy, and compliance. • Curiosity, a willingness to challenge the status quo, and the ability to navigate ambiguity in a complex, fast-paced environment. • Excellent written and verbal communication skills, with the ability to simplify complex topics for customers, engineers, and executives. • Familiarity with financial transactions, ledger or billing data, census, payer changes, referrals, or prior authorization data. • Experience with platform product management or close partnership with a platform team. • Experience in a health technology SaaS business. • At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $155,900 - $194,900 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. • PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. • $155,900 - $194,900 a year • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. ------ • Recruitment Fraud Notice: • PointClickCare is committed to providing a safe and secure recruitment experience for all candidates. • Please be aware that: • All PointClickCare employment opportunities are posted on our official careers website. • PointClickCare will never ask candidates to pay fees, purchase equipment, transfer money, or provide banking information during the recruiting process. • Our recruiters communicate through official PointClickCare email addresses. • Employment offers are only made following a formal interview and selection process. • As part of our commitment to hiring security, candidates may be asked to verify their identity during the interview and onboarding process. • Protect your information. If something feels suspicious, verify it before proceeding.