PagerDuty - Sales Development Representative
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• 1-2+ years strong background in lead generation and prospecting • 1+ year experience with common SaaS software tools: • Outreach / Salesloft • DemandBase / 6Sense • Proven ability to quickly gain trust with senior leaders, internal and external • Highly organized with exceptional follow-up skills • Passion for cloud technologies • The base salary range for this position is $22.50/hr. This role may also be eligible for bonus, commission, equity, and/or benefits. • Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. • Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. • PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. • This role is expected to come into our Atlanta office two times per week, so you can thrive in your new role and fully embrace being a Dutonian! • two times per week • Hesitant to apply? • Hesitant to apply? • We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! • Where we work • PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: • cannot • Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western AustraliaCanada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, YukonUnited States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, WyomingCandidates must reside in an eligible location, which vary by role. • Location restrictions: • Australia: • Canada: • United States: • How we work • Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. • People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
Responsibilities
• Value Selling – Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges. • Value Selling • Understanding the problems and focus areas of your stakeholders and effectively communicating how PagerDuty will support and address those company priorities • Aligning use cases with the appropriate service offering • Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method • Sales Effectiveness – Establishing, overseeing, and maintaining genuine connections with prospects • Sales Effectiveness • Develops a proactive point of view on solutions based on customer's biggest pain points • Encourages positive conversations between new or potentially new customers and sales teams, leading to solutions aligned with the customer's strategic vision • Ensuring complete customer satisfaction in all interactions • Sales Execution – Ensuring that one’s own and others’ work and information are complete and accurate; careful preparation for meetings and outreach; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives • Sales Execution • Prospecting - calling and emailing executives at senior levels across various lines of business using scaled techniques and tools • Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC Framework) • Qualifying inbound and outbound opportunities to support Account Executives • Prioritizing accounts and allocating appropriate outreach efforts
Benefits
• As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. • Competitive salary • Comprehensive benefits package • Flexible work arrangements • Company equity* • ESPP (Employee Stock Purchase Program)* • Retirement or pension plan* • Generous paid vacation time • Paid holidays and sick leave • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* • Paid volunteer time off: 20 hours per year • Company-wide hack weeks • Mental wellness programs • Eligibility may vary by role, region, and tenure • PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses • PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. • Go behind-the-scenes on our careers site and @pagerduty on Instagram.
No credit card. Takes 10 seconds.