Reddit - Senior Technical Solutions Manager
Requirements
• Experience: 8+ years of total experience in ad tech, solutions engineering, sales engineering, or a highly consultative technical client-facing capacity. • Analytical Rigor: Highly adept at data analysis, handling network debugging tools (e.g., Charles Proxy, Sentry, LogRocket), and writing robust database queries (SQL). • Analytical Rigor: • Web Technologies: Strong fundamental understanding of web architecture and standard digital protocols, including JavaScript, HTML, CSS, and XML concepts. • Web Technologies: • Industry Knowledge: Deep fluency in the digital advertising ecosystem, including ad serving pipelines, attribution modeling (VTC/CTC), auctions/bidding dynamics, and third-party measurement (MMPs). • Industry Knowledge: • Communication Mastery: Exceptional verbal and written communication skills with a proven track record of translating complex technical bugs into clear, revenue-justified stories for cross-functional leads and C-suite client executives. • Communication Mastery: • Education: BA/BS degree in Computer Science, Data Analytics, a related technical field, or equivalent practical experience. • Education:
Responsibilities
• Technical Troubleshooting: Execute advanced diagnostic procedures to resolve complex, ambiguous campaign delivery, tracking discrepancies, and auction performance blockers across Reddit’s ad platform. Partner with Ads Engineering to drive resolutions within specified SLAs. • Technical Troubleshooting: • Quality Assurance & Debugging: Perform meticulous QA and payload validation to ensure accurate, deduplicated, and high-quality event data flows between client databases and Reddit's platform. • Quality Assurance & Debugging: • Cross-Functional Strategy & Roadmap Influence: • Scalability & Tooling Strategy: Identify operational inefficiencies and architect automated troubleshooting tools, internal runbooks, or dashboards (e.g., via Hex, Looker, SQL) to reduce white-glove dependencies and drive systemic queue reduction. • Scalability & Tooling Strategy: • On-Call Support: Participate in a high-level senior rotation schedule to provide support for critical, revenue-blocking platform issues. • On-Call Support:
Benefits
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support • Family Planning Support • Gender-Affirming Care • Mental Health & Coaching Benefits • Private Health Insurance with Extras • Flexible Vacation & Paid Volunteer Time Off • Generous Paid Parental Leave • In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. • During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT