Agoda - Staff Software Engineer, GenAI
Requirements
• Experience with retrieval-augmented generation, tool calling, agent orchestration or automated AI evaluation. • Experience evaluating agentic solutions. • Depth in one area such as distributed systems, frontend and full-stack applications, data pipelines, developer tools or ML infrastructure. • Experience with containers, Kubernetes, observability, privacy controls, or improving AI quality and operating costs. • This role does not offer visa sponsorship or relocation assistance. Applicants must be Singapore citizens, Permanent Residents, or otherwise authorized to work in Singapore without employer sponsorship. • Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Responsibilities
• Design, build and run GenAI services, agents and applications that solve practical problems for Agoda teams. • Own the delivery lifecycle: understand user needs, select a technical approach, and support testing, release and production operations. • Improve AI quality, reliability, latency and cost using evaluations, monitoring and user feedback. • Build reusable APIs, tools and integrations with appropriate access controls and data protection. • Lead technical design discussions, make engineering decisions, and help other engineers improve their code and designs through constructive feedback. • At least 8 years of professional software-engineering experience, including delivering and operating complex production systems. • At least 5 years of experience coding in one of the following modern programming languages: Python, Java, Kotlin, Scala, Go, C#, or TypeScript. • Hands-on experience building GenAI applications, agents, platforms, or AI-agent-serving systems, with demonstrable examples of your contribution. • Experience designing, testing and shipping reliable software through CI/CD, including debugging and resolving production issues. • Demonstrable examples of AI problem solving and of owning cross-functional team projects. • Ability to communicate effectively in English with stakeholders across international teams
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