atmosera - Director of Security Operations (Remote LATAM)

• Security Operations Leadership - Lead the day-to-day operation of Atmosera's 24x7x365 SOC • Operational Excellence - Continuously improve the maturity, scalability, and consistency of security operations • Managed Security Service Delivery - Own operational delivery of Atmosera's MXDR services • Executive Client Leadership - Serve as the executive operational leader for client-facing security operations. • Microsoft Security Operations - Provide technical leadership across Microsoft's security ecosystem including: Defender XDR, Sentinel, Defender for Cloud, Defender for Endpoint, Defender for Office 365Entra ID Protection, Purview, Security Copilot • Incident Response & Threat Operations - Lead operational readiness for incident response • Strategic Security Operations - Align Security Operations with Atmosera's Strategic Security Program supporting frameworks including: NIST CSF, Microsoft Cloud Security Benchmark (MCSB), ISO 27--1, Mitre Attack • Team Leadership & Talent Development - Recruit, develop, mentor, and retain high-performing security professionals • Business & Operational Performance - Understand the financial drivers of managed security services • Metrics, Reporting & Continuous Improvement - Establish and monitor operational KPIs including: SLA/SLO attainment, MTTD, MTTR, Analyst utilization, Automation adoption, Client satisfaction, Operational efficiency, Alert quality, Secure posture improvement, Service profitability • Complete onboarding, shadow active engagements, and produce a written audit of current Security workflows with three prioritized opportunities. • Own and ship one cross-functional initiative end-to-end that demonstrates the value of the Director of Security Operations role. • Deliver a 20%+ improvement in a primary Security KPI and codify a repeatable playbook adopted across teams. • ## The Skill Matrix • Required Qualifications (Day-One Non-Negotiables) • Role-Specific Mastery • 8+ years in Cybersecurity • 5+ years leading enterprise Security Operations or Managed Security Services • Operational Excellence — Demonstrated ability to run repeatable processes with strong attention to detail and a bias toward documentation. • Communication — Skilled at translating complex topics into clear updates for technical and non-technical audiences alike. • Collaboration — Comfortable working seamlessly across remote, cross-functional teams to keep work aligned and momentum high. • Problem Solving — Uses data and customer signal to identify root causes and propose scalable, high-impact solutions.