rigetti - Director, Global Quantum System Deployment

Berkeley, CA or Fremont, CA1mo ago

In Office Director NA Semiconductors Software Director of Security Customer Success Program Management Documentation

Requirements

• Master's degree in Physics, Engineering, or a related technical field (Ph.D. preferred). • 10+ years of experience deploying, integrating, or supporting complex hardware systems. • 3+ years of people management experience. • Strong systems engineering background integrating mechanical, electrical, software, networking, and controls systems. • Experience with one or more of the following: • Quantum computing • Cryogenic systems • RF/microwave systems • Semiconductor equipment • Scientific instrumentation • Excellent customer-facing leadership, communication, and problem-solving skills. • Willingness to travel globally (approximately 30–40%). • Experience with superconducting quantum computing or dilution refrigerator systems. • Experience supporting enterprise, government, or national laboratory customers. • Experience building and scaling field engineering organizations. • Familiarity with Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and product lifecycle support. • As engineering leaders, we value diversity and are committed to building a culture of inclusion to attract and engage innovative thinkers. Our technology, meant to serve all of humanity, cannot succeed if those who built it do not mirror the diversity of the communities we serve. Applications from women, minorities, and other under-represented groups are encouraged.

Responsibilities

• Build, lead, and scale Rigetti's global Field Engineering organization. • Own the end-to-end deployment of on-premise quantum computing systems, including site readiness, installation, system integration, commissioning, customer acceptance, and operational handoff. • Lead deployment of complex systems, including superconducting quantum processors, dilution refrigerators, RF/microwave hardware, control electronics, networking, and supporting infrastructure. • Serve as the senior technical escalation point during customer deployments and field operations. • Establish deployment processes, field engineering standards, training, documentation, and operational metrics. • Partner cross-functionally with Hardware Engineering, Manufacturing, Software, Program Management, and Customer Success to improve deployment readiness, reliability, and customer experience. • Drive continuous improvements in deployment efficiency, serviceability, and lifecycle support.