claritypediatrics - Nurse Care Coordinator (RN) - Remote, CA License, Bilingual - Spanish
Requirements
• Licensure: Active California Registered Nurse (RN) license in good standing (Associate's, Bachelor's, or Master's degree in Nursing accepted) • Tech-Savvy: Demonstrated proficiency with multiple technology platforms and electronic health record (EHR) systems • Communication: Strong organizational, communication, and interpersonal skills • Virtual Environment: Ability to manage competing priorities and work collaboratively in a remote, virtual environment • Cultural Responsiveness: Comfort working with diverse, medically and socially complex pediatric populations • Startup Mindset: Excitement about joining a fast-growing startup and iterating on new care models. • Internet Access: Reliable internet connection and a dedicated workspace suitable for remote work • Bilingual: English/Spanish • Experience in pediatric, chronic care, or care coordination settings • Familiarity with prior authorization processes and payer requirements • Experience working in underserved or urban environments • Due to our clinic hours, this position will be M - F from 9AM - 6 PM PST with a 1 hour break daily • Occasional Saturday coverage (to be decided in advance) • $75,000 - $90,000/year with medical and ancillary benefits (depending on Geographic Location) • Remote-friendly culture
Responsibilities
• Care Coordination & Scheduling • Coordinate, schedule, and reschedule clinical appointments across the care team • Manage referrals to specialist and external clinical services • Proactively follow up with families to reduce gaps in care and no-show rates • Support care transitions and continuity across the interdisciplinary team • Provide clinical updates to referring physicians • Coordinate lab work and documentation requirements for treatment planning with referring providers • Support the providers for patients requiring escalation of care • Patient & Family Education • Provide evidence-based education to families regarding chronic condition management • Explain medication regimens, treatment plans, and care goals in accessible language • Respond to patient and family inquiries via messaging and phone in a timely manner • Support health literacy and empower families to engage actively in their child's care • Medication Management & Pharmacy Coordination • Initiate and manage medication prior authorization requests with insurance payers • Communicate with pharmacies to resolve dispensing issues and coordinate refills • Track authorization status and escalate delays to the appropriate clinical team member • Maintain accurate medication records and document all pharmacy communications • Documentation & Team Collaboration • Document clinical interactions accurately and in a timely manner across multiple EHR and care management platforms • Participate in interdisciplinary case conferences, team huddles, and quality improvement meetings • Report patient progress and care gaps to clinical supervisors • Identify workflow inefficiencies and contribute to process improvement solutions
Benefits
• Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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