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Jobs/Director of Customer Success Role/Automattic Careers - Director of Strategic Partnerships, WooCommerce
Automattic Careers

Automattic Careers - Director of Strategic Partnerships, WooCommerce

Remote - USA$105k - $215k2w ago
RemoteDirectorNAFintechSoftwareDirector of Customer SuccessDirector of ProductStrategic Partnerships ManagerBusiness Development ManagerBusiness DevelopmentMid-MarketEcommerceReporting

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Requirements

• 8+ years of experience in strategic partnerships, business development, or related roles within the ecommerce, SaaS, or fintech sectors. • Experience in consumer, SMB, and mid-market business models, preferably with knowledge of advertising, social media, ecommerce, analytics, and Martech stacks. • Experience working cross-functionally with legal, engineering, and marketing teams. • Proven track record of building and scaling partnerships that drive revenue and customer value. • Strong negotiation skills and experience managing complex partnership agreements. • Comfortable with ambiguity, open to feedback, and willing to challenge conventions while taking thoughtful risks. "Embraces collaboration, challenges the status quo, takes calculated risks, and adapts well to ambiguity, with a strong receptiveness to feedback. • Experience with mergers, acquisitions, and investments is beneficial. • Salary range: $105,000 - $215,000 USD.  Please note, we're only hiring in North America for this position.

Responsibilities

• Support WooCommerce’s leadership in developing and implementing a comprehensive Partner Program that is competitive and attractive to partners, and aligned with market and business needs. • Identify and assess strategic partnerships that increase the adoption of Woo, generate revenue, and strengthen our product offering. • Negotiate comprehensive agreements across multiple categories with potential partners and renewals/expansions for existing partners. • Establish, nurture, and mature relationships with existing and new key partners (Fortune 100 companies) to drive mutual growth and success. • Monitor and optimize program performance, using analytics to identify trends, opportunities, and risks within the partner ecosystem. • Design processes that enable the team to scale, from standardizing common deals to implementing reporting on metrics that track the progress against our goals.

Benefits

• We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated. • This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-D • Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Beeper, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place. • We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.

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