harvey - Partner Operations Manager, EMEA
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Requirements
• 2-5 years of experience in sales, product, alliances, management consulting, or partner success, in enterprise software environments. • Proven ability to develop strong executive relationships within complex enterprises. • An ability to manage relationships across both local and global partner teams. • Strong program management skills with the ability to track multiple workstreams and hold cross-functional stakeholders accountable. • Deep experience in partner onboarding and activation. • Experience working at the early stage at a high growth company, where programs are in their infancy and the partner motion is building. • Ability to thrive in a fast-paced, high-growth, and collaborative environment. • Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. • DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Responsibilities
• Own the day-to-day relationship with one or more signed partners, acting as the single point of contact across enablement, solutioning, and GTM execution. • Drive and manage onboarding across work streams including sales training, technical enablement, security and provisioning, and support operations. • Ensure partner readiness to deploy and resell Harvey solutions, through shared project plans, milestone tracking, and joint QBRs. • Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and documentation. • Monitor partner performance, flag risks early, and drive structured remediation or acceleration plans as needed. • Coordinate across Harvey teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained. • Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes. • Ensure compliance with partnership agreements, including commercial terms, dedicated personnel commitments, and reporting cadences.
Benefits
• At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
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