menlo - Enterprise Deployment Lead
Requirements
• Experience deploying robots, automation, or physical systems in live environments such as warehouses, factories, or logistics • Background in solutions engineering, technical account management, or professional services at a hardware or deep tech company • Familiarity with pilot-to-production commercial models and milestone-based acceptance • Experience running joint deployments with system integrators or channel partners
Responsibilities
• Qualify opportunities by understanding customer workflows and business needs, and identifying the champion, budget owner, operational stakeholders, and purchasing process • Lead implementation across Menlo's engineering and implementation teams, partners, and customer teams • Set owners and milestones, track progress, resolve blockers, manage scope changes, and escalate risks early • Demonstrate results against agreed criteria and secure customer sign-off • Turn successful deployments into production purchases and broader adoption • Bring field learnings back to product and engineering so every next deployment is faster to scope and deliver • What We Look For • Experience leading complex, customer-facing technical projects in robotics or an adjacent field • Ability to navigate customer organizations and get to the real buyer, budget, and decision process • Technical fluency to discuss tradeoffs credibly with engineers; hands-on robotics development is not required • Commercial judgment to build credible business cases and qualify out projects that are not funded or feasible • Comfort holding cross-functional teams accountable to scope, milestones, and budget • A track record of well-qualified, funded projects delivered within scope and converted into production or follow-on purchases
Benefits
• You will be the person who takes humanoid robots out of the lab and into real customer operations. Every deployment you land proves the economics of humanoid labor and shapes what Menlo builds next. If you want to be measured on robots doing real work rather than slideware, this is the place. • You don't need deep AI expertise for every role, but we do expect everyone at Menlo to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement. When that's the case, we'll say so explicitly in the qualifications. People who thrive here don't treat AI as a novelty. They use it to think better, and make their work easier for others to build on. • Equal Opportunity and Accommodations
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